Zendesk View Monitor

Notifies on new tickets arriving in specific view in your Zendesk

Extension stats

This extension was removed from Chrome Web Store on 2023-06-30
By: onesoma
Users: 220
Rating: 5.00 (1)
Version: 1.1.1 (Last updated: 2017-05-16)
Creation date: 2017-05-16
Risk impact: Low risk impact
Risk likelihood: High risk likelihood
Manifest version: 2
Permissions:
  • alarms
  • https://*.zendesk.com/
  • storage
Size: 8.59K

Other platforms

Not available on Firefox
Not available on Edge
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Extension summary

This extension allows an agent in Zendesk to monitor one view, and see a visual notification when new tickets arrive in that view. Handy if you don't have permissions to modify triggers etc to set up in product notifications. Uses the session authentication in your browser, so you need to log in to your Zendesk Support instance first to allow it to work.

Configure with:

  1. Subdomain
  2. ID of the view to monitor

Note: Please consider this as beta software. The fact that only one view can be configured is kind of limiting. It works fine for my purposes, but your mileage may vary. I'm happy to hear your feedback though!

User reviews

It Works! But no time in window..
by Roman Znakomov, 2022-05-25
View all user reviews

Extension safety

Risk impact

Zendesk View Monitor requires very minimum permissions.

Risk likelihood

Zendesk View Monitor may not be trust-worthy. Avoid installing if possible unless you really trust this publisher.

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