Notify-Me for Zendesk

Real time Zendesk Ticket Notifications

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Notify-Me for Zendesk: Real Time Ticket Alerts

"Notify-Me for Zendesk" is a Chrome extension that delivers real-time sound notifications for new tickets and comments in Zendesk. You can customize alerts for specific views, ensuring you never miss important updates. Clicking on a notification opens the ticket in your existing Zendesk tab or a new tab, streamlining your ticket management process. Enjoy a 30-day free trial, followed by a subscription for just $5/month.

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Extension stats

By: https://www.notifyme.live

Users: 2,000+

-1,000

Rating: 4.22

(36)

Version: 3.0.11 (Last updated: 2024-12-27)

Creation date: 2017-10-07

Risk impact: High risk impact

Risk likelihood:

Moderate risk likelihood

Manifest version: 3

Permissions:

notifications
storage
tabs
offscreen

Host permissions:

https://*.zendesk.com/

Size: 2.96M

Email: as*****@papayaapps.io

URLs: Website

Ranking

# 18,413 ▼ 2,225

Other rankings

#12227 in Workflow & Planning ▲ 71

#2 in notification keyword 26

#19 in ticket keyword 71 ▲ 3

#40 in choice keyword 56 ▲

#202 in team keyword 75 ▼ 2

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Other platforms

Not available on Android

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

Sound notifications on Zendesk tickets from views of your choice

This extension will notify you of new tickets you receive on the view of your choice, in real-time, with a sound alert. Clicking on the ticket in the extension opens the Zendesk ticket in the already open Zendesk tab or a new chrome tab. You can get alerts on new tickets and when a ticket has a new comment.

30-day free trial and then 5$/mo

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Real-time notifications improve response times and productivity.
Easy to set up and integrate into workflow.
Customizable notification sounds and alerts.
Helps multitask and manage multiple tickets effectively.
Responsive support team that listens to user feedback.

Cons

Browser notifications are unreliable and may not show every new ticket.
Limited configurability and reliability concerns.
Transition from free to paid without prior warning was frustrating for users.

Most mentioned

Game-changer for managing Zendesk tickets.
Helpful for multitasking and maintaining focus on other projects.
Support team is helpful and responsive.

User reviews

Thanks so much for creating this extension for Zendesk! We had a few team members trial the extension out after looking for a tool just like this for over a year and it has been such a game changer for our efficiency. It has helped our team's response times and allowed us to multitask on other projects without missing another ticket. It's a really great tool, and am excited to expand this to the team!

Eliza Geer, 2024-11-27

I’ve been using this Chrome extension for a few weeks now, and it’s been a total game-changer for me. As someone who’s constantly juggling multiple tasks, keeping up with Zendesk tickets used to be a challenge. But this extension has made it so much easier. The real-time notifications are a lifesaver. I no longer have to keep checking Zendesk every few minutes to see if there’s a new ticket—I get notified instantly, no matter what I’m working on. It’s helped me respond to tickets faster and stay more organized throughout the day. Setting it up was a breeze, and I appreciate how seamlessly it fits into my workflow. Honestly, I don’t know how I managed without it before. If you’re working in customer support and want to stay on top of things, this extension is a must-have!