Notify-Me for Zendesk

Real time Zendesk Ticket Notifications

Notify-Me for Zendesk: Real Time Ticket Alerts

"Notify-Me for Zendesk" is a Chrome extension that delivers real-time sound notifications for new tickets and comments in Zendesk. You can customize alerts for specific views, ensuring you never miss important updates. Clicking on a notification opens the ticket in your existing Zendesk tab or a new tab, streamlining your ticket management process. Enjoy a 30-day free trial, followed by a subscription for just $5/month.
Install from Chrome Web Store

Extension stats

Manifest V3
Users: 2,000+
Rating: 4.19
(37)
Version: 3.0.14 (Last updated: 2025-01-17)
Creation date: 2017-10-07
Permissions:
  • notifications
  • storage
  • tabs
  • offscreen
Host permissions:
  • https://*.zendesk.com/
Size: 3.07M
URLs: Website
Full description: See detailed description

Other platforms

Not available on Android
Not available on Firefox
Not available on Edge

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Real-time notifications improve response times and productivity.
  • Easy to set up and integrate into workflow.
  • Customizable notification sounds and alerts.
  • Helps multitask and manage multiple tickets effectively.
  • Responsive support team that listens to user feedback.
Cons
  • Browser notifications are unreliable and may not show every new ticket.
  • Limited configurability and reliability concerns.
  • Transition from free to paid without prior warning was frustrating for users.
Most mentioned
  • Game-changer for managing Zendesk tickets.
  • Helpful for multitasking and maintaining focus on other projects.
  • Support team is helpful and responsive.
User reviews
Thanks so much for creating this extension for Zendesk! We had a few team members trial the extension out after looking for a tool just like this for over a year and it has been such a game changer for our efficiency. It has helped our team's response times and allowed us to multitask on other projects without missing another ticket. It's a really great tool, and am excited to expand this to the team!
by Eliza Geer, 2024-11-27

I’ve been using this Chrome extension for a few weeks now, and it’s been a total game-changer for me. As someone who’s constantly juggling multiple tasks, keeping up with Zendesk tickets used to be a challenge. But this extension has made it so much easier. The real-time notifications are a lifesaver. I no longer have to keep checking Zendesk every few minutes to see if there’s a new ticket—I get notified instantly, no matter what I’m working on. It’s helped me respond to tickets faster and stay more organized throughout the day. Setting it up was a breeze, and I appreciate how seamlessly it fits into my workflow. Honestly, I don’t know how I managed without it before. If you’re working in customer support and want to stay on top of things, this extension is a must-have!
by Daniel Wood, 2024-08-21

This is a pretty neat extension; it is a great addition to Zendesk and helps me streamline my workflow. Simple, but very effective!
by Joppe Louwrier, 2024-06-03
View all user reviews

Extension safety

Risk impact

Notify-Me for Zendesk requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk impact analysis details
  • Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
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Risk likelihood

We don't have sufficient data to confidently determine the risk likelihood of Notify-Me for Zendesk. Use it at your own risk.

Risk likelihood analysis details
  • High This extension has low user count. Unpopular extensions may not be stable or safe.
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