Notify-Me for Zendesk

Real time Zendesk Ticket Notifications
What is Notify-Me for Zendesk?
Notify-Me for Zendesk is a Chrome extension that provides real-time sound notifications for new Zendesk tickets from your chosen views, allowing you to stay updated and respond promptly to customer queries. It offers a 30-day free trial and then a subscription fee of 5$/mo.

Extension stats

Users: 3,000+
Rating: 4.20 (35)
Version: 3.0.9 (Last updated: 2024-08-06)
Creation date: 2017-10-07
Risk impact: Moderate risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 3
Permissions:
  • notifications
  • storage
  • tabs
  • offscreen
Host permissions:
  • https://*.zendesk.com/
Size: 2.89M
URLs: Website

Other platforms

Not available on Firefox
Not available on Edge
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Extension summary

Sound notifications for new Zendesk tickets from views of your choise

This extension will notify you of new tickets you receive on the view of your choice, in real-time, with a sound alert and/or a chrome popup alert. Clicking on the ticket in the extension opens the Zendesk ticket in the already open Zendesk tab or a new chrome tab.

30-day free trial and then 5$/mo

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Improves productivity and efficiency
  • Easy to install and configure
  • Customizable sound and popup alerts
  • Responsive support team
  • Helps manage multiple views and tasks simultaneously
Cons
  • Browser notifications are unreliable
  • App changed from free to paid without warning
  • Zero configurability options
  • Issues with notification handling when clicked
  • High pricing concern
Most mentioned
  • Great for multitasking
  • Responds quickly to user requests
  • Game-changer for managing ticket notifications
  • Increased response times
  • Helpful in not missing important tickets
Recent reviews
I’ve been using this Chrome extension for a few weeks now, and it’s been a total game-changer for me. As someone who’s constantly juggling multiple tasks, keeping up with Zendesk tickets used to be a challenge. But this extension has made it so much easier. The real-time notifications are a lifesaver. I no longer have to keep checking Zendesk every few minutes to see if there’s a new ticket—I get notified instantly, no matter what I’m working on. It’s helped me respond to tickets faster and stay more organized throughout the day. Setting it up was a breeze, and I appreciate how seamlessly it fits into my workflow. Honestly, I don’t know how I managed without it before. If you’re working in customer support and want to stay on top of things, this extension is a must-have!
by Daniel Wood, 2024-08-21

This is a pretty neat extension; it is a great addition to Zendesk and helps me streamline my workflow. Simple, but very effective!
by Joppe Louwrier, 2024-06-03

This is an amazing extension for Zendesk users. It allows me to be notified from multiple views, which is very useful for managing different types of tickets. I can customize the sound and the popup alerts to suit my preferences. I don’t have to waste time checking the Zendesk window constantly, I can just focus on my other tasks and wait for the notification. Notify-Me has improved my productivity, efficiency, and response times a lot. It is very simple to install and configure, and the support team is responsive, even if sometimes delayed, and always helpful. I highly recommend Notify-Me to anyone who uses Zendesk. It is worth every penny.
by Joel Mayer, 2024-01-30
View all user reviews

Extension safety

Risk impact

Notify-Me for Zendesk requires a few sensitive permissions. Exercise caution before installing.

Risk likelihood

Notify-Me for Zendesk is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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Promo images

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