Zendesk Utils

Utility extension for Zendesk Support

What is Zendesk Utils?

Zendesk Utils is a Chrome extension that provides various useful features for Zendesk Support, including automatic ticket refresh, hiding unnecessary views, tracking ticket editing, and easy access to Zendesk Statuspage and tab closure. Please note that ZendeskUtils is not affiliated with Zendesk and may break if there are changes in the Zendesk platform.

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Extension stats

By: Karl Jones

View on Chrome Web Store

Users: 876 ▲ 18

Rating: 4.60 (5)

Version: 0.0.11 (Last updated: 2024-04-04)

Creation date: 2022-07-06

Risk impact: Low risk impact

Risk likelihood: Moderate risk likelihood

Manifest version: 3

Permissions:

storage
contextMenus
activeTab

Size: 144.38K

Email: ka*****@gmail.com

Ranking

# 31126 ▲ 238

Other rankings

#26189 in Workflow & Planning ▲ 17 #97 in ticket keyword 4 ▼ 4 #208 in auto refresh keyword 77 ▼ 3

Other platforms

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

A utility extension for Zendesk to fill in some gaps of the official application.

Features:

Automatically refresh your Zendesk views to ensure you don't miss a ticket
Hide views that you may not need right away
See who is editing a ticket so you don't reply when someone else is
Easily access the Zendesk Statuspage from inside the right click menu of your browser
Easily close all Zendesk tabs from inside the right click menu of your browser

Disclaimer: ZendeskUtils is in no way affiliated with Zendesk or their partners. ZendeskUtils is created purely for functional purposes. Changes to Zendesk may break ZendeskUtils, if you notice this please let the developer know by going to Preferences -> Send Feedback.

User reviews

Broken today 8/23/24. Was great while it lasted.

Peircen Lorenz, 2024-08-23

Karl!! 10/10 All day, every day! Thank you so much for developing this incredible auto-refresh tool; it has significantly enhanced my productivity by eliminating the need for constant manual refreshes, allowing me to focus on more important tasks. I'm very impressed with its efficiency and would love to learn about any other tools you have developed or could develop that are compatible with Zendesk.