ZendeskAutoRefresh

Auto refresh Zendesk ticket page without refreshing the entire page
What is ZendeskAutoRefresh?
ZendeskAutoRefresh is a Chrome extension that automatically refreshes the Zendesk ticket page without refreshing the entire tab. Set the refresh interval with a click. This extension is also available for Firefox users.

Extension stats

Users: 98 ▲ 3
Rating: 5.00 (1)
Version: 1.0 (Last updated: 2023-08-28)
Creation date: 2023-08-23
Risk impact: Low risk impact
Risk likelihood: Low risk likelihood
Manifest version: 3
Permissions:
  • activeTab
  • storage
Size: 5.54K

Other platforms

Not available on Firefox
Not available on Edge
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Extension summary

This add-on let's you automatically refresh the Zendesk ticket page without refreshing the whole tab which removes filters etc. You can set the refresh interval when clicking on the add-on icon in the browser.

You can find the code on Github so it can be validated by IT departments to be allowed in companies with strict security requirements. Github link: https://github.com/LucaBrianPTW/ZendeskAutoRefresh

The same add-on is available both for Firefox and Chromium-based browsers! Firefox link: https://addons.mozilla.org/en-US/firefox/addon/zendeskautorefresh/

User reviews

Does exactly what I was looking for. Others "work" but only when the tab is active which was a problem for me when I had Zendesk open on a second monitor while I was working on other things. I've tried just using auto tab refreshing extensions but I liked to have my tickets sorted in a certain order and when the tab would refresh it would go back to the default view. This extension refreshes Zendesk even when it's not my active tab and it's only Zendesk that refreshes, not the whole tab which is exactly what I wanted so that I could easily glance over to see any updated or new tickets without having to rely on email notifications or manually refreshing ever couple of minutes.
by David - work, 2023-11-16
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Extension safety

Risk impact

ZendeskAutoRefresh requires very minimum permissions.

Risk likelihood

ZendeskAutoRefresh has earned a fairly good reputation and likely can be trusted.

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