Zendesk Submit Expander - Enhance Your Ticketing Experience
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Extension summary
Update 2.4: Internationalisation - All languages should now be supported.
One of my friends raised a feature request with Zendesk to get this as a first class feature: https://support.zendesk.com/hc/en-us/community/posts/360049132674-Feature-request-individual-submit-buttons-instead-of-drop-down Get on over there and support it so you won't have to live without the expander for a bit next time their UI changes and it breaks.
Do you hate having to make that one extra click to close a ticket? Are you worried your mouse clicks will wear out? No More! Now the 'submit as' menu is turned into a button group, making all options available all the time with a single click!
Easy As!
User reviews
- Great idea that helps save time.
- When working, it makes interacting with Zendesk smoother and faster.
- Users appreciate the developers' hard work.
- Provides expanded menu options instead of dropdowns.
- Frequently not working or experiencing issues.
- Compatibility problems with new Zendesk layout.
- Requires constant refreshing to function properly.
- Limited functionality when replying to existing tickets.
- Not working anymore
- It was ok, worked for 3 months and now, it doesn't work anymore.
- I've given it 4/5 stars but it needs fixing.
- It's working again!
- Please look into this as it hasn't been working.
User reviews
Extension safety
Risk impact
Zendesk Submit Expander requires very minimum permissions.
Risk likelihood
Zendesk Submit Expander has earned a fairly good reputation and likely can be trusted.
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