Zendesk Submit Expander
Takes the ticket submit buttons from the drop-up box in the Zendesk agent view and puts them into a button group instead.
What is Zendesk Submit Expander?
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Other platforms
Summary
Update 2.4: Internationalisation - All languages should now be supported.
One of my friends raised a feature request with Zendesk to get this as a first class feature: https://support.zendesk.com/hc/en-us/community/posts/360049132674-Feature-request-individual-submit-buttons-instead-of-drop-down Get on over there and support it so you won't have to live without the expander for a bit next time their UI changes and it breaks.
Do you hate having to make that one extra click to close a ticket? Are you worried your mouse clicks will wear out? No More! Now the 'submit as' menu is turned into a button group, making all options available all the time with a single click!
Easy As!
User reviews
User reviews summary
Pros
- Saves time when creating tickets
- Can make working with Zendesk smoother and faster
- Allows to avoid dropdown menu
Cons
- Stops working frequently
- Issues with new Zendesk updates
- Requires frequent refreshes to keep active
Most mentioned
- Frequent stops
- Incompatibility with new Zendesk updates
- Helps to save time
Recent reviews
Safety
Risk impact
Zendesk Submit Expander is relatively safe to use as it requires very minimum permissions.
Risk likelihood
Zendesk Submit Expander has earned a fairly good reputation and likely can be trusted.
Screenshots
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