Zendesk Prioritizer

Provides more advanced sorting of Zendesk tickets

What is Zendesk Prioritizer?

Zendesk Prioritizer is a Chrome extension that lists Zendesk tickets in prioritized order. It offers features such as indicating tickets with recent public responses, starring high-touch tickets, and customizable multi-attribute sorting. Stay organized and prioritize your tickets efficiently with Zendesk Prioritizer.

Download

Stats

By: Peter B

View on Chrome Web Store

Users: 240 ▲ 5

Rating: 5.00 (6)

Version: 0.0.4.3 (Last updated: 2015-04-23)

Creation date: 2015-04-22

Risk impact: Moderate risk impact

Risk likelihood: Low risk likelihood

Manifest version: 2

Permissions:

https://*.zendesk.com/
storage
tabs

Size: 848.90K

URLs: Website

Stats date:

Chrome-Stats Rank

# 49478 ▼ 137

Other rankings

#27388 in Workflow & Planning ▲ 27 #111 in ticket keyword 8 ▲ 4 #127 in sort keyword 10 ▲ 3 #259 in status keyword 26 ▲ 23 #273 in response keyword 8 ▲ 12

Other platforms

Not available on Firefox

Not available on Edge

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Summary

Analyze keywords

A Chrome extension that lists a view's tickets in prioritized order.

Key features:

Indicates which tickets have received a public response today
Easily star high-touch tickets
Customizable multi-attribute sorting of Zendesk tickets. Default order:
1. Starred/unstarred
2. Automation/user status change
3. Answered/unanswered
4. Priority
5. Time since last public response

Updates:

0.0.4.3
- Better ticket description handling

User reviews

Great extension. Would love if had label/tag support so that you can easily keep track of the progres on the tickets.

A Google user, 2019-03-18

Awesome! Clean, easy to read UI, perfect to make ZD more manageable.

Lauren Tindal, 2015-01-22

Awesome app, super helpful :)

Moana Evans, 2015-01-14

View all user reviews

Safety

Risk impact

Zendesk Prioritizer may not be safe to use and it requires some risky permissions. Exercise caution when installing this extension. Review carefully before installing.