Zendesk Prioritizer

Provides more advanced sorting of Zendesk tickets

What is Zendesk Prioritizer?

Zendesk Prioritizer is a Chrome extension that lists Zendesk tickets in prioritized order. It offers features such as indicating tickets with recent public responses, starring high-touch tickets, and customizable multi-attribute sorting. Stay organized and prioritize your tickets efficiently with Zendesk Prioritizer.

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Extension stats

By: Peter B

View on Chrome Web Store

Users: 200 ▲ 3

Rating: 5.00 (6)

Version: 0.0.4.3 (Last updated: 2015-04-23)

Creation date: 2015-04-22

Risk impact: Moderate risk impact

Risk likelihood: Low risk likelihood

Manifest version: 2

Permissions:

https://*.zendesk.com/
storage
tabs

Size: 848.90K

Ranking

# 54371 ▲ 108

Other rankings

#28687 in Workflow & Planning ▲ 23 #96 in ticket keyword 4 ▲ 4 #129 in sort keyword 13 ▼ 3 #250 in response keyword 12 ▼ 7 #261 in status keyword 6 ▼ 2

Other platforms

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

A Chrome extension that lists a view's tickets in prioritized order.

Key features:

Indicates which tickets have received a public response today
Easily star high-touch tickets
Customizable multi-attribute sorting of Zendesk tickets. Default order:
1. Starred/unstarred
2. Automation/user status change
3. Answered/unanswered
4. Priority
5. Time since last public response

Updates: