Zendesk Prioritizer

Provides more advanced sorting of Zendesk tickets
What is Zendesk Prioritizer?
Zendesk Prioritizer is a Chrome extension that lists Zendesk tickets in prioritized order. It offers features such as indicating tickets with recent public responses, starring high-touch tickets, and customizable multi-attribute sorting. Stay organized and prioritize your tickets efficiently with Zendesk Prioritizer.

Extension stats

By: Peter B
Users: 196 ▼ -9
Rating: 5.00 (6)
Version: 0.0.4.3 (Last updated: 2015-04-23)
Creation date: 2015-04-22
Risk impact: Moderate risk impact
Risk likelihood: Low risk likelihood
Manifest version: 2
Permissions:
  • https://*.zendesk.com/
  • storage
  • tabs
Size: 848.90K

Other platforms

Not available on Firefox
Not available on Edge
Want to check extension ranking and stats more quickly for other Chrome extensions? Install Chrome-Stats extension to view Chrome-Stats data as you browse the Chrome Web Store.

Extension summary

A Chrome extension that lists a view's tickets in prioritized order.

Key features:

  • Indicates which tickets have received a public response today
  • Easily star high-touch tickets
  • Customizable multi-attribute sorting of Zendesk tickets. Default order:
    1. Starred/unstarred
    2. Automation/user status change
    3. Answered/unanswered
    4. Priority
    5. Time since last public response

Updates:

  • 0.0.4.3
    • Better ticket description handling
See more

User reviews

Great extension. Would love if had label/tag support so that you can easily keep track of the progres on the tickets.
by A Google user, 2019-03-18

Awesome! Clean, easy to read UI, perfect to make ZD more manageable.
by Lauren Tindal, 2015-01-22

Awesome app, super helpful :)
by Moana Evans, 2015-01-14
View all user reviews

Extension safety

Risk impact

Zendesk Prioritizer requires a few sensitive permissions. Exercise caution before installing.

Risk likelihood

Zendesk Prioritizer has earned a fairly good reputation and likely can be trusted.

Upgrade to see risk analysis details

Similar extensions

Here are some Chrome extensions that are similar to Zendesk Prioritizer: