Zendesk Download Router

Zendesk Download Router

Automatically routes Zendesk downloads into separate folders by ticket number

What is Zendesk Download Router?
Zendesk Download Router is a Chrome extension that allows you to automatically route the downloads of Zendesk attachments into separate folders based on the ticket number, title, or organization name. It also enables easy access to previously downloaded files and the ability to download all attachments at once for each ticket comment.
Stats
Users: 247 ▲ 5
Rating: 4.75 (8)
Version: 3.5.0 (Last updated: 2023-12-07)
Creation date: 2020-05-17
Risk impact: Moderate risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 2
Permissions:
  • activeTab
  • downloads
  • storage
  • tabs
Size: 182.27K
URLs: Website
Stats date:

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Summary

Automatically route Zendesk downloads into separate folders!

The Zendesk Download Router allows you to specify how you want to route your Zendesk attachment downloads. You can set a custom path based on the incoming ticket ID, ticket title or ticket organization name.

Other features include:

✓ Easily open previously downloaded files when viewing a ticket by clicking on the extension icon (via the extension icon and a keyboard shortcut) ✓ Download all attachments at once in the current ticket (via the ticket dropdown or via a keyboard shortcut) ✓ Download all attachments at once for each ticket comment

User reviews
At first didn't work for me, but quick message to Dev and few hours later it works as perfectly. Great addition, no more mess in downloads. I still have to workout symlinks for it to work with OneDrive, but as for now it is awsome.
by Piotr Zasiewski Piotr Zasiewski, 2023-09-21

Love it!
by Łukasz Korbasiewicz Łukasz Korbasiewicz, 2022-10-11

Loved this extension for years now, but since the latest update to Chrome, it has not worked at all. I tried uninstalling and reinstalling, checking all the settings, but it calls all my files undefinedfilename and doesn't create the folders like it should. No help anymore. Please fix!
by Amanda Hoople Amanda Hoople, 2022-09-30
View all user reviews
Safety
Risk impact

Zendesk Download Router may not be safe to use and it requires some risky permissions. Exercise caution when installing this extension. Review carefully before installing.

Risk likelihood

Zendesk Download Router is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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Screenshots
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