Zendesk Download Router

Automatically routes Zendesk downloads into separate folders by ticket number

Zendesk Download Router - Chrome Extension

Zendesk Download Router is a Chrome extension that allows you to automatically route the downloads of Zendesk attachments into separate folders based on the ticket number, title, or organization name. It also enables easy access to previously downloaded files and the ability to download all attachments at once for each ticket comment.
Install from Chrome Web Store

Extension stats

Manifest V3
Users: 321
-4
Version: 4.3.1 (Last updated: 2025-03-03)
Creation date: 2020-05-17
Permissions:
  • activeTab
  • downloads
  • storage
  • tabs
Size: 92.05K
Full description: See detailed description

Other platforms

Not available on Android
Zendesk Download Router (v4.3.0)
34 5.00 (3)
Not available on Edge

User reviews

Great app! I've been using this for years. My Downloads folder is so much easier to manage now. Thanks for always actively maintaining this extension!
by Emily Chang, 2025-02-28

Super useful! I love not having my Downloads folder get cluttered with ticket attachments!
by Dylan Hays, 2024-08-09

At first didn't work for me, but quick message to Dev and few hours later it works as perfectly. Great addition, no more mess in downloads. I still have to workout symlinks for it to work with OneDrive, but as for now it is awsome.
by Piotr Zasiewski, 2023-09-21
View all user reviews

Extension safety

Risk impact

Zendesk Download Router requires a few sensitive permissions. Exercise caution before installing.

Risk impact analysis details
  • Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
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Risk likelihood

We don't have sufficient data to confidently determine the risk likelihood of Zendesk Download Router. Use it at your own risk.

Risk likelihood analysis details
  • High This extension was recently updated in the past month. New updates may not be stable or safe.
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