Zendesk Priority Highlights

Highlight Zendesk tickets in Views based on priority
What is Zendesk Priority Highlights?
Zendesk Priority Highlights is a Chrome extension that automatically identifies and highlights Zendesk tickets in Views based on their priority. It highlights Urgent tickets as red, High tickets as orange, Normal tickets as yellow, and Low tickets as green. Users can customize the priorities to highlight in the options page or through the extension icon.

Extension stats

Users: 251 ▲ 20
Rating: 3.71 (7)
Version: 1.2.6 (Last updated: 2019-07-21)
Creation date: 2019-07-21
Risk impact: Low risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 2
Permissions:
  • declarativeContent
  • storage
Size: 189.44K

Other platforms

Not available on Firefox
Not available on Edge
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Extension summary

This extension no longer uses Google Analytics.

This extension automatically works in the Zendesk Views pages for accounts in most languages supported by Zendesk.

  • Identifies tickets that have a Priority.
  • Highlights tickets with Urgent priority as red.
  • Highlights tickets with High priority as orange.
  • Highlights tickets with Normal priority as yellow.
  • Highlights tickets with Low priority as green.
  • User can choose what priorities to highlight in the options page or the extension icon.

User reviews

This is working again for me. I really like it, but the ability to customize colours would be greatly appreciated! Right now, colours are static and cannot be changed, but I'd love to be able to change it! (eg. Normal = Green, High = Blue, etc)
by Jeremy Edgell, 2019-06-24

It no longer works...
by Adam Gerson, 2019-03-21

It's currently not working. 😔
by Amon Wong, 2019-03-13
View all user reviews

Extension safety

Risk impact

Zendesk Priority Highlights requires very minimum permissions.

Risk likelihood

Zendesk Priority Highlights is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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Promo images

Zendesk Priority Highlights small promo image
Small promo image

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