Highlight Zendesk tickets in Views based on priority
Zendesk Priority Highlights: Chrome Extension
Zendesk Priority Highlights is a Chrome extension that automatically identifies and highlights Zendesk tickets in Views based on their priority. It highlights Urgent tickets as red, High tickets as orange, Normal tickets as yellow, and Low tickets as green. Users can customize the priorities to highlight in the options page or through the extension icon.
Extension stats
Rating: 3.71
(7)
Creation date: 2019-07-21
Risk impact: Low risk impact
Risk likelihood:
Manifest version: 2
Permissions:
Size: 189.44K
Email: su*****@alexculligan.com
URLs: Website ,Privacy policy
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Extension summary
This extension no longer uses Google Analytics.
This extension automatically works in the Zendesk Views pages for accounts in most languages supported by Zendesk.
- Identifies tickets that have a Priority.
- Highlights tickets with Urgent priority as red.
- Highlights tickets with High priority as orange.
- Highlights tickets with Normal priority as yellow.
- Highlights tickets with Low priority as green.
- User can choose what priorities to highlight in the options page or the extension icon.
User reviews
This is working again for me.
I really like it, but the ability to customize colours would be greatly appreciated! Right now, colours are static and cannot be changed, but I'd love to be able to change it! (eg. Normal = Green, High = Blue, etc)
It no longer works...
It's currently not working. 😔
Extension safety
Risk impact
Zendesk Priority Highlights requires very minimum permissions.
Risk likelihood
Zendesk Priority Highlights is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.
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