Zendesk Priority Highlights

Zendesk Priority Highlights

Highlight Zendesk tickets in Views based on priority

What is Zendesk Priority Highlights?
Zendesk Priority Highlights is a Chrome extension that automatically identifies and highlights Zendesk tickets in Views based on their priority. It highlights Urgent tickets as red, High tickets as orange, Normal tickets as yellow, and Low tickets as green. Users can customize the priorities to highlight in the options page or through the extension icon.
Stats
Users: 270 ▼ -4
Rating: 3.71 (7)
Version: 1.2.6 (Last updated: 2019-07-21)
Creation date: 2019-07-21
Risk impact: Low risk impact
Risk likelihood: High risk likelihood
Manifest version: 2
Permissions:
  • declarativeContent
  • storage
Size: 189.44K
Stats date:

Other platforms

Not available on Firefox
Not available on Edge
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Summary

This extension no longer uses Google Analytics.

This extension automatically works in the Zendesk Views pages for accounts in most languages supported by Zendesk.

  • Identifies tickets that have a Priority.
  • Highlights tickets with Urgent priority as red.
  • Highlights tickets with High priority as orange.
  • Highlights tickets with Normal priority as yellow.
  • Highlights tickets with Low priority as green.
  • User can choose what priorities to highlight in the options page or the extension icon.
User reviews
This is working again for me. I really like it, but the ability to customize colours would be greatly appreciated! Right now, colours are static and cannot be changed, but I'd love to be able to change it! (eg. Normal = Green, High = Blue, etc)
by Jeremy Edgell Jeremy Edgell, 2019-06-24

It no longer works...
by Adam Gerson Adam Gerson, 2019-03-21

It's currently not working. 😔
by Amon Wong Amon Wong, 2019-03-13
View all user reviews
Safety
Risk impact

Zendesk Priority Highlights is relatively safe to use as it requires very minimum permissions.

Risk likelihood

Zendesk Priority Highlights may not be trust-worthy. Avoid installing if possible unless you really trust this publisher.

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Screenshots
Promo images
Zendesk Priority Highlights small promo image
Small promo image
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