Zendesk Priority Highlights

Highlight Zendesk tickets in Views based on priority

Zendesk Priority Highlights: Chrome Extension

Zendesk Priority Highlights is a Chrome extension that automatically identifies and highlights Zendesk tickets in Views based on their priority. It highlights Urgent tickets as red, High tickets as orange, Normal tickets as yellow, and Low tickets as green. Users can customize the priorities to highlight in the options page or through the extension icon.

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Extension stats

By: https://alexculligan.com

Users: 212

-10

Rating: 3.71

(7)

Version: 1.2.6 (Last updated: 2019-07-21)

Creation date: 2019-07-21

Risk impact: Low risk impact

Risk likelihood:

High risk likelihood

Manifest version: 2

Permissions:

declarativeContent
storage

Size: 189.44K

Email: su*****@alexculligan.com

URLs: Website ,Privacy policy

Ranking

# 56,213 ▼ 663

Other rankings

#15483 in Workflow & Planning ▼ 31 #74 in ticket keyword 8 ▲ 2

Other platforms

Zendesk Support (v2.53.0)

3.42

(7,617) 829,846+

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

This extension no longer uses Google Analytics.

This extension automatically works in the Zendesk Views pages for accounts in most languages supported by Zendesk.

Identifies tickets that have a Priority.
Highlights tickets with Urgent priority as red.
Highlights tickets with High priority as orange.
Highlights tickets with Normal priority as yellow.
Highlights tickets with Low priority as green.
User can choose what priorities to highlight in the options page or the extension icon.

User reviews

This is working again for me. I really like it, but the ability to customize colours would be greatly appreciated! Right now, colours are static and cannot be changed, but I'd love to be able to change it! (eg. Normal = Green, High = Blue, etc)