TypeGenie for Zendesk

Boost productivity with AI-powered autocomplete.

What is TypeGenie for Zendesk?

'TypeGenie for Zendesk' is an essential Chrome extension for support teams aiming to boost their productivity. It’s an AI-powered tool that provides sentence completions as agents type, resulting in faster response times and reduced handling time. It also ensures the consistency of the brand tone in every sentence. TypeGenie is widely used by high-performing brands across various industries, proving its effectiveness and reliability. The system is self-learning, works in multiple languages, and highly personalized.

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Extension stats

By: https://www.typegenie.net

View on Chrome Web Store

Users: 1,000+

Rating: 5.00 (21)

Version: 1.3.35 (Last updated: 2024-01-24)

Creation date: 2020-05-06

Risk impact: Moderate risk impact

Risk likelihood: Moderate risk likelihood

Manifest version: 2

Permissions:

activeTab
storage
tabs
http://*.typegenie.net/*
https://*.typegenie.net/*
http://*.trueai.io/*
https://*.trueai.io/*
http://*.zendesk.com/*
https://*.zendesk.com/*

Size: 1.87M

Email: *****@typegenie.net

URLs: Website ,Privacy policy

Ranking

# 23205 ▲ 5

Other rankings

#12964 in Workflow & Planning ▲ 30

Other platforms

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

A typical support team can spend up to 50% of their time typing.

TypeGenie improves the efficiency of your Zendesk customer service team by offering agents AI-powered sentence completions as they type.

World’s top support teams use TypeGenie to: ➤ Respond at record speed ➤ Reduce average handling time ➤ Keep every sentence on consistent brand tone.

TypeGenie is used by companies across industries, from The O2 Arena and NA-KD, to Oura ring and SendCloud.

TypeGenie is based on deep learning technology: ➤ Completions are relevant and personalised, ➤ The system is self-learning, and ➤ TypeGenie works across languages.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros