Chrome-Stats extension
Zendesk Submit Expander
Takes the ticket submit buttons from the drop-up box in the Zendesk agent view and puts them into a button group instead.
Total ratings for Zendesk Submit Expander
4.02
(Rating count:
43)
User reviews summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Saves time when creating tickets
- Can make working with Zendesk smoother and faster
- Allows to avoid dropdown menu
Cons
- Stops working frequently
- Issues with new Zendesk updates
- Requires frequent refreshes to keep active
Most mentioned
- Frequent stops
- Incompatibility with new Zendesk updates
- Helps to save time
Upgrade to see all 44 reviews
Recent reviews for Zendesk Submit Expander
Recent rating average:
3.30
All time rating average:
4.02
Upgrade to see all 44 reviews
Rating filters
5 star
4 star
3 star
2 star
1 star
| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2023-07-13 |  |
|
Not working anymore :( | |
| 2023-05-18 |  |
|
It was ok, worked for 3 months and now, it doesn't work anymore. It`s a pity, because it really helped. | |
| 2022-08-02 |  |
|
No longer works with the new ZD layout It only works when creating a new ticket, not when replying to existing ones. | |
| 2022-03-12 | |
|
It would be FANTASTIC if I didn't have to KEEP refreshing Z/D CONSTANTLY to keep it active....sometimes it even removes the old Z/D button AND not give me ANY TABS to where I have to refresh AGAIN to even be able to solve the ticket at all. | |
| 2022-02-24 |  |
|
I've given it 4-stars for now only because while it is a great little app, it's not working properly. When you open a ticket, the buttons don't show up, only the option of close or stay on ticket is there. Once you either refresh the screen or close the tab and re-open the ticket will those submit option reappear. Once this is fixed, I will give it the last star that it deserves. Thanks For reference: Zendesk Support Version: 13688 | |
| 2022-02-24 |  |
|
en | I've given it 4-stars for now only because while it is a great little app, it's not working properly. When you open a ticket, the buttons don't show up, only the option of close or stay on ticket is there. Once you either refresh the screen or close the tab and re-open the ticket will those submit option reappear. Once this is fixed, I will give it the last star that it deserves. Thanks For reference: Zendesk Support Version: 13688 |
| 2022-01-08 |  |
|
doesn't work anymore | |
| 2021-08-04 |  |
|
Its not working right now but I'm still rating it 5 stars. Hopefully the dev can get it back up and running because its fantastic. (Dev if you need assistance let me know and I'll see what I can do to help, if you can email me that would work best.) | |
| 2021-07-18 |  |
|
It didn't work for me even though the dev already said that the fix has been installed. Bummer. I still rated it 5 stars though because it's not entirely the devs fauld. lol | |
| 2021-04-28 |  |
|
It's working again! |
Upgrade to see all 44 reviews