Zendesk Helper

An extension to manage Zendesk tickets efficiently.

Download

Extension stats

By: kietla92

View on Chrome Web Store

Users: 19 ▲ 4

Rating: 5.00 (4)

Version: 1.5 (Last updated: 2024-11-05)

Creation date: 2024-10-10

Risk impact: Low risk impact

Risk likelihood: High risk likelihood

Manifest version: 3

Permissions:

storage
notifications
scripting

Host permissions:

*://*.zendesk.com/*

Size: 34.83K

Email: ki*****@gmail.com

Ranking

# 112651 ▲ 2528

Other rankings

#19635 in Workflow & Planning ▲ 239 #100 in ticket keyword 5 ▼ 1 #181 in badge keyword 8 ▼ 1 #214 in auto refresh keyword 79 ▼ 2

Other platforms

Not available on Firefox

Not available on Edge

Want to check extension ranking and stats more quickly for other Chrome extensions? Install Chrome-Stats extension to view Chrome-Stats data as you browse the Chrome Web Store.

Extension summary

Analyze keywords

Zendesk Helper - Simplify Your Zendesk Ticket Management

Zendesk Helper is a powerful Chrome extension designed to streamline your Zendesk ticket management experience. It provides a seamless way to manage customer support tickets, stay on top of important tasks, and ensure you're always up to date without constantly refreshing your Zendesk dashboard.

Key Features:

Auto-Refresh Zendesk Tickets: Set customizable auto-refresh intervals to ensure your Zendesk tickets are always up to date, without the need for manual refreshing. Ideal for support agents and help desk teams looking for real-time updates.
Important Tickets with Reminders: Easily mark important tickets and set optional reminders so you never miss critical tasks. The extension will notify you with a browser notification when it's time to take action, helping you stay organized.
Badge Notifications: Stay informed at a glance with the new badge notification feature, which displays the number of unassigned tickets directly on the extension icon. This allows you to quickly see how many new tickets need your attention, even if you're not actively working in Zendesk.
Direct Access from Notifications: Open Zendesk tickets directly from the browser notification. Clicking on the notification takes you straight to the ticket, allowing you to take immediate action.
Simple and Intuitive Interface: Manage your tickets efficiently with a clean, user-friendly design that integrates directly into your Zendesk workflow, making customer service and ticket management easier than ever.