Quicktab for Zendesk by Tymeshift

Quicktab for Zendesk by Tymeshift

Well behaved browser tabs for Zendesk agents

  • Quicktab for Zendesk by Tymeshift
  • Quicktab for Zendesk by Tymeshift
What is Quicktab for Zendesk by Tymeshift?
Quicktab for Zendesk by Tymeshift is a Chrome extension designed for Zendesk agents. Its primary function is to prevent the proliferation of tabs on your browser. Instead of opening new tabs for every Zendesk ticket link clicked, Quicktab opens these links in an already-open Zendesk tab thereby enhancing efficiency and facilitating better focus. This extension is maintained by Tymeshift, a firm specializing in building support team software solutions.
Stats
Users: 10,000+
Rating: 2.25 (4)
Version: 0.11.12 (Last updated: 2022-08-10)
Creation date: 2022-06-08
Risk impact: Moderate risk impact
Risk likelihood: Low risk likelihood
Manifest version: 3
Permissions:
  • webNavigation
  • tabs
  • storage
  • scripting
Host permissions:
  • http://*.zendesk.com/*
  • https://*.zendesk.com/*
Size: 360.45K
URLs: Website
Stats date:

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Summary

Opens Zendesk ticket links in the already open Zendesk tab, instead of opening a new tab. A must-have for all Zendesk Agents.


This extension is maintained by Tymeshift. Tymeshift builds forecasting, scheduling, and reporting software for the modern age — exclusively for support teams using Zendesk. Learn more at www.tymeshift.com

User reviews
Helpful but buggy. If you have a ZenDesk bookmark in your bookmarks bar and hover over it, this extension will close whatever tab you're in. Can be especially frustrating if you don't know why your tabs are randomly closing (especially if you're presenting in a meeting).
by Josh Oakley Josh Oakley, 2024-06-24

When you are dealing with several 'multi-ticket' cases at the same time, having everything within one Zendesk tab is a real mess. Especially since you can't sort tabs manually to try to keep things in order, so all tickets from different cases get mixed up.
by François M François M, 2024-06-10

Need Multiple ZD Tabs since I review many many tickets at the same time. We are not able to turn off this since its lock due to security policy's.
by Adolfo Arias Vergara Adolfo Arias Vergara, 2024-05-01
View all user reviews
Safety
Risk impact

Quicktab for Zendesk by Tymeshift may not be safe to use and it requires some risky permissions. Exercise caution when installing this extension. Review carefully before installing.

Risk likelihood

Quicktab for Zendesk by Tymeshift has earned a fairly good reputation and likely can be trusted.

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