Guru

Guru

Your team’s collective knowledge and process documentation, everywhere you need it.

What is Guru?
"Guru" is a Chrome Extension that integrates your company’s knowledge base into your workflow. This advanced tool brings essential information right into your web browsers, eliminating the need to switch contexts. It enables your team to create, manage and share process documentations, SOPs, product details and much more. The Guru extension reduces time spent looking for information, thus boosting efficiency.
Stats
Users: 100,000+
Rating: 4.10 (41)
Version: 2.106.4674 (Last updated: 2024-03-02)
Creation date: 2020-07-02
Risk impact: Moderate risk impact
Risk likelihood: Very low risk likelihood
Manifest version: 3
Permissions:
  • activeTab
  • contextMenus
  • alarms
  • storage
  • scripting
Host permissions:
  • https://*/*
  • http://*/*
Size: 10.53M
Stats date:

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Summary

Guru is a company wiki that works in your workflow, so the information you need is always at your fingertips.

With Guru’s Google Chrome extension, your team can create, share, access, and update information right in the context of their existing workflow. Guru brings relevant knowledge to the places you're already working, like Asana, Salesforce, Hubspot, and any browser-based app in your toolkit, eliminating context switching and keeping your team connected, confident, and engaged.

Whether you’re looking for a corporate wiki to store process documentation, product information, policies, and standard operating procedures (SOPs), or you want to streamline internal communications to onboard new team members faster and drive exceptional employee engagement, Guru seamlessly saves teams time and prevents interruptions. Guru is an internal knowledge base tool with free templates for every team to help jumpstart your productivity.

How Guru works with Google Chrome:

The Guru browser extension brings information from your company’s knowledge bases directly into the web-based applications your teams use to do their jobs, making the company wiki available at the click of a button. The extension allows users to access and update information in real-time, reducing the time spent searching for information and helping them do their best work. Share product information, streamline internal communication, and onboard employees faster than ever with Guru.

Key features of Guru’s Chrome extension:

  • Intuitive search lets people find what they need, just in time and in context
  • Deliver knowledge in-workflow with contextual prompts to check out team information based on website content your team is viewing
  • Easily request information directly from subject matter experts Quickly capture important information, verify it, and store it in Guru
See more
User reviews
User reviews summary
These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Great service and extremely useful extension.
  • Integrates with Slack.
  • Valuable for sales representatives needing quick access to information.
  • Facilitates sharing and accessing information in teams.
  • Supports embedding video into knowledge cards.
Cons
  • Can be intrusive and disrupt workflow, especially with the new lightning triggers feature.
  • Poor customer experience and account management with the company associated with the extension.
  • Strict contract and refund policies without flexibility.
  • Folders and organization system was removed, leading to difficulty in finding information quickly.
  • No upfront pricing information.
Most mentioned
  • Disruptive icon and pop-up features.
  • Integrates with Slack.
  • Useful for sales and customer support teams.
  • Company's poor handling of contractual and customer relations.
  • Lack of organizational structure in latest updates.
Recent reviews
Is it possible to remove the Guru icon that shows on every page now?
by Madeleine Fleming Madeleine Fleming, 2024-01-15

The new lightning triggers feature is not helpful, it should have an off button. It pops up on salesforce constantly and disrupts workflow. Other than that annoying feature I am not sure what this extension does. I'd give it 0 stars if I could. It has the feel of the 90s microsoft paperclip that tried to help and only got in the way.
by Mel Carretero Mel Carretero, 2023-12-27

In Guru, your team organizes knowledge into what are basically folders (Collections and Boards if you want to use their terminology). For some astounding reason, they just purposefully removed the ability to browse through these folders. For example, you might have a Sales folder and a High Value subfolder within that, with some canned responses a rep might want to use for high value sales opportunities. With this update, you can no longer view and look through these folders. All of your knowledge/articles are in one huge heap, with no folders, and the only way to find things is via search. Just astoundingly bad product design in my opinion. Its crippled our team's (and many others I'm sure) ability to find things quickly.
by John Aitchison John Aitchison, 2023-04-24
View all user reviews
Safety
Risk impact

Guru may not be safe to use and it requires some risky permissions. Exercise caution when installing this extension. Review carefully before installing.

Risk likelihood

Guru has earned a good reputation and can be trusted.

Upgrade to see risk analysis details
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