Notify-Me for Zendesk
Real time Zendesk Ticket Notifications
Total ratings
4.20
(Rating count:
35)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Improves productivity and efficiency
- Easy to install and configure
- Customizable sound and popup alerts
- Responsive support team
- Helps manage multiple views and tasks simultaneously
Cons
- Browser notifications are unreliable
- App changed from free to paid without warning
- Zero configurability options
- Issues with notification handling when clicked
- High pricing concern
Most mentioned
- Great for multitasking
- Responds quickly to user requests
- Game-changer for managing ticket notifications
- Increased response times
- Helpful in not missing important tickets
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Recent reviews
Recent rating average:
5.00
All time rating average:
4.20
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-08-21 |  | | en | I’ve been using this Chrome extension for a few weeks now, and it’s been a total game-changer for me. As someone who’s constantly juggling multiple tasks, keeping up with Zendesk tickets used to be a challenge. But this extension has made it so much easier. The real-time notifications are a lifesaver. I no longer have to keep checking Zendesk every few minutes to see if there’s a new ticket—I get notified instantly, no matter what I’m working on. It’s helped me respond to tickets faster and stay more organized throughout the day. Setting it up was a breeze, and I appreciate how seamlessly it fits into my workflow. Honestly, I don’t know how I managed without it before. If you’re working in customer support and want to stay on top of things, this extension is a must-have! |
| 2024-06-03 |  | | en | This is a pretty neat extension; it is a great addition to Zendesk and helps me streamline my workflow. Simple, but very effective! |
| 2021-10-13 |  | | en | Working perfect and the guys are very helpful if any issues |
| 2024-01-30 |  | | en | This is an amazing extension for Zendesk users. It allows me to be notified from multiple views, which is very useful for managing different types of tickets. I can customize the sound and the popup alerts to suit my preferences. I don’t have to waste time checking the Zendesk window constantly, I can just focus on my other tasks and wait for the notification. Notify-Me has improved my productivity, efficiency, and response times a lot. It is very simple to install and configure, and the support team is responsive, even if sometimes delayed, and always helpful. I highly recommend Notify-Me to anyone who uses Zendesk. It is worth every penny. |
| 2024-01-10 |  | | en | Notify-Me is a must-have extension. Permits you to multi-task and raise your productivity all the while keeping an 'ear' on incoming Zendesk tickets. |
| 2024-01-09 |  | | en | I love this extension! Used and loved daily! |
| 2024-01-08 |  | | en | The team over at Notify Me is incredible. I reached out to them asking if they could add a specific sound notification my team and i were interested in having. They not only responded quickly, but they were more than happy to add it to the extension. My team uses Notify Me every single day for work and we don't know what we would do without this amazing extension. Thanks guy! |
| 2023-09-04 |  | | A complete game-changer! For years we've been frustrated with Zendesk's lack of notifications when a new ticket arrives. We discovered Notify-Me and it's completely changed the way that we do things. Response times were really important to us before, but we've managed to improve them while multi-tasking thanks to Notify-Me. It's really easy to install and it just works. Thanks! | |
| 2023-09-04 |  | | en | A complete game-changer! For years we've been frustrated with Zendesk's lack of notifications when a new ticket arrives. We discovered Notify-Me and it's completely changed the way that we do things. Response times were really important to us before, but we've managed to improve them while multi-tasking thanks to Notify-Me. It's really easy to install and it just works. Thanks! |
| 2023-08-31 |  | | Super easy to setup and a true game changer in helping you multitask. I use this for my ticket queue while I'm working on other projects and it's just the tap on the shoulder I need to keep my response times down! |
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