VonageConnect for Zoho CRM
A cloud-based solution for Zoho® users whose hosted VOIP provider supports the integration with VonageConnect.
What is VonageConnect for Zoho CRM?
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Summary
Note: You must have a confirmation code to use the features of this extension. Confirmation Codes can be obtained from your VoIP service provider.
Features Include: Click-to-Call - Click-to-call any phone number appearing in your Zoho CRM through your Vonage Business phone system, thus eliminating misdialed calls. The app also ties the call record to the corresponding contact or lead in Zoho.
Incoming/Outbound Screen Pops - Incoming screen pops let you know who’s calling and provides account detail from Zoho.
Quick Add Contacts - Create Contacts quickly while on the call with new customers.
Call Note Taking - Note taking for inbound/outbound calls are captured in call Activities.
Quick Add Next Action - From the screen pop, add the next task or appointment, so you’ll never be scrambling for a post it note again.
Call Time Reporting - Use call time and durations, to analyze data from individual customers or customer segments.
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Safety
Risk impact
VonageConnect for Zoho CRM may not be safe to use and it requires some risky permissions. Exercise caution when installing this extension. Review carefully before installing.
Risk likelihood
VonageConnect for Zoho CRM is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.
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