VonageConnect for ConnectWise

A cloud-based solution for ConnectWise users who's hosted VOIP provider runs on the BroadWorks platform.

What is VonageConnect for ConnectWise?

"VonageConnect for ConnectWise" is a Chrome extension that provides ConnectWise users with a robust set of features designed to enhance their VoIP experience. It's built for users whose VOIP provider is hosted on the BroadWorks platform. Features include click-to-call, automated call logging, call note-taking, and quick add phone numbers to Connectwise among others. Confirmation codes can be obtained from Vonage Business to access the extension's features.

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Extension stats

This extension was removed from Chrome Web Store on 2024-05-03

By: Vonage Business

Users: 1,000+

Rating: 4.00 (1)

Version: 2024.405.1023.1 (Last updated: 2024-04-05)

Creation date: 2019-06-12

Risk impact: Moderate risk impact

Risk likelihood: High risk likelihood

Manifest version: 2

Permissions:

background
contextMenus
storage
notifications
tabs
https://ucb.gunify.com/*
https://*.gnfyor0.qa.vonagenetworks.net/*
https://hamster-ucb-lb.gnfyva0.dev.vonagenetworks.net/*
http://ucb.gunify.com/*
http://hamster-ucb-lb.gnfyva0.dev.vonagenetworks.net/*

Size: 1.29M

Email: vg*****@vonage.com

URLs: Privacy policy

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Extension summary

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Note: You must have a confirmation code to use the features of this extension. Confirmation Codes can be obtained from Vonage Business.

Features Include:

Click to Call: Click-to-dial any number appearing in a Google Chrome™ browser and connect the call through your Vonage Business number.
Automated Call Logging: Automatically log all incoming and outgoing calls from Vonage Business to Connectwise.
Incoming/Outbound Screen Pop: Incoming screen pop with decline and send to voicemail options. Call in progress screen pop with end call or open call log window options. Missed call screen pop with call back or call back and open call log window options.
Call NoteTaking: Easy to use call tagging and note taking for all inbound/outbound calls, recorded in ConnectWise
Quick Add Phone Numbers to Connectwise: Unrecognized numbers can be added to new or existing contact.
Quick Access to Missed Calls and Calls not Logged: The reports tab in the gUnify Panel allows users to quickly view and act on missed calls, and calls not logged.
Administrator Role for Account Wide Features: Admins can enable features account wide: auto open call log window, minimum character limits in call notes, and customizable call noting subject structure.

For more information: https://businesssupport.vonage.com/articles/Answer/gUnify-ConnectWise-Connector