gUnify Microsoft Dynamics Connector

The gUnify MicrosoftⓇ Dynamics™ Connector is a cloud-based solution for Microsoft Dynamics users.

gUnify Microsoft Dynamics Connector

gUnify Microsoft Dynamics Connector is a cloud-based solution for Microsoft Dynamics users. It offers features such as click-to-call, automated call logging, screen pop, call note taking, and quick access to missed calls and calls not logged.

Extension stats

By: gUnify
Users: 39
Version: 2024.405.1032.1 (Last updated: 2024-04-08)
Creation date: 2020-07-03
Risk impact: Moderate risk impact
Risk likelihood:
Manifest version: 2
Permissions:
  • background
  • contextMenus
  • storage
  • notifications
  • tabs
  • https://ucb.gunify.com/*
  • https://*.gnfyor0.qa.vonagenetworks.net/*
  • https://hamster-ucb-lb.gnfyva0.dev.vonagenetworks.net/*
  • http://ucb.gunify.com/*
  • http://hamster-ucb-lb.gnfyva0.dev.vonagenetworks.net/*
  • See more
Size: 1.48M

Other platforms

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Extension summary

Note: You must have a confirmation code to use the features of this extension. Confirmation Codes can be obtained from your VoIP service provider.


Features Include:

  • Click to Call: Click-to-dial any number appearing in a Google Chrome™ browser and connect the call through the VoIP service provider.
  • Automated Call Logging: Automatically log all incoming and outgoing calls from VoIP service provider to Microsoft Dynamics.
  • Incoming/Outbound Screen Pop: Incoming screen pop with answer or decline and send to voicemail options. Call in progress screen pop with end call or open call log window options. Missed call screen pop with call back or call back and open call log window options.
  • Call NoteTaking: Easy to use call tagging and note taking for all inbound/outbound calls, recorded in Microsoft Dynamics.
  • Quick Add Phone Numbers to Microsoft Dynamics: Unrecognized numbers can be added to new or existing contact.
  • Quick Access to Missed Calls and Calls not Logged: The reports tab in the gUnify Panel allows users to quickly view and act on missed calls, and calls not logged.
  • Administrator Role for Account Wide Features: Admins can enable features account wide: auto open call log window, minimum character limits in call notes, and customizable call noting subject structure.

For more information: https://businesssupport.vonage.com/articles/Answer/gUnify-Microsoft-Dynamics-Connector

Extension safety

Risk impact

gUnify Microsoft Dynamics Connector requires a few sensitive permissions. Exercise caution before installing.

Risk likelihood

gUnify Microsoft Dynamics Connector may not be trust-worthy. Avoid installing if possible unless you really trust this publisher.

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