gUnify Zendesk Connector AI

A cloud-based solution for Zendesk users who's hosted VOIP provider runs on the BroadWorks platform.

gUnify Zendesk Connector AI - Chrome Extension

gUnify Zendesk Connector AI is a cloud-based solution for Zendesk users whose hosted VOIP provider runs on the BroadWorks platform. It automatically creates cases, logs all incoming and outgoing call data, captures call notes, and records this information in Zendesk. It also allows click-to-dial functionality and provides automated call logging and screen pop features. Easily add unrecognized numbers to new or existing cases and streamline call tagging and note-taking within Zendesk. Find more information at https://businesssupport.vonage.com/articles/Answer/gUnify-Zendesk-Connector.
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Extension stats

Manifest V2
By: gUnify
Users: 38
Rating: 3.00
(1)
Version: 2024.405.1037.1 (Last updated: 2024-04-05)
Creation date: 2020-07-03
Permissions:
  • contextMenus
  • background
  • storage
  • notifications
  • tabs
  • https://ucb.gunify.com/*
  • https://*.gnfyor0.qa.vonagenetworks.net/*
  • https://hamster-ucb-lb.gnfyva0.dev.vonagenetworks.net/*
  • http://ucb.gunify.com/*
  • http://hamster-ucb-lb.gnfyva0.dev.vonagenetworks.net/*
    • See more
Size: 1.22M
Full description: See detailed description

Other platforms

Not available on Android
Not available on Firefox
Not available on Edge

User reviews

Tough to get support when we have issues.
by Scott Harris, 2016-03-29
View all user reviews

Extension safety

Risk impact

gUnify Zendesk Connector AI requires a few sensitive permissions. Exercise caution before installing.

Risk impact analysis details
  • Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
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Risk likelihood

We don't have sufficient data to confidently determine the risk likelihood of gUnify Zendesk Connector AI. Use it at your own risk.

Risk likelihood analysis details
  • Critical This extension is not longer available in the store
Upgrade to see full risk analysis details

Promo images

gUnify Zendesk Connector AI small promo image
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