Vonage® Integration Suite

Cloud phone system integration with top business applications. Done better.

Vonage® Integration Suite - Business Communication Matters

Vonage® Integration Suite is a modern phone system integrations tool that connects to essential business productivity software. This platform helps with effective data management and communication control, offering custom integration solutions. It supports user-friendly features like click-to-dial, real-time call notes, performance metrics, and in-app help that contribute to better productivity and business intelligence. Apart from this, it also enhances integration with business applications like Salesforce and Bullhorn.

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Extension stats

By: Vonage Integration Suite

Users: 30,000+

Rating: 2.12

(17)

Version: 2024.1202.1903.1 (Last updated: 2024-12-06)

Creation date: 2020-06-27

Permissions:

background
contextMenus
storage
tabs
notifications
alarms

Host permissions:

https://extensions.gunify.vonage.com/*

Size: 1.55M

Email: vg*****@vonage.com

URLs: Privacy policy

Full description: See detailed description

Ranking

# 5,222 ▲ 71

Other rankings

#22192 in Workflow & Planning ▲ 596 #3 in integration keyword 34 #90 in business keyword 7 ▲ 2 #100 in dial keyword 49 ▲ 1

Other platforms

Not available on Android

Vonage® Integration Suite (v2024.830.1636.1)

506 5.00

(4)

Vonage® Integration Suite (v2024.425.1146.1)

18,931+ 1.00

(1)

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Integration works well for some users.
Useful for making calling easier with copy and click functionality.
Vonage Desktop app and web app are appreciated by some users.

Cons

Frequent logouts and reliability issues.
Extension fails to perform essential functions like click-to-dial.
Poor customer support and lack of qualified assistance.
Inability to download contacts or sync properly with other tools.

Most mentioned

Extension frequently logs out.
Extension does not work as intended (click-to-dial fails).
Poor customer support experience.
Problems with contact syncing and management.

User reviews

2 Dixie cups and a string might work better. System is constantly down, texting not available, and you cannot download your contacts to take elsewhere. You literally need to cut and paste each individual contact if you leave them. And tech support is useless, never available, and slower than molasses flowing uphill to fix anything...if they even bother. And worst of all, as long as they take your money, they just don't care! Stay FAR away from these scammers.

Brian Stahl, 2024-09-25

With this integration it takes me 4 clicks and 2 keystrokes to dial a number from my browser. How is this a click-to-dial?

Ivan Belostenko, 2024-06-26

the Integration works well! Looking forward to enhancements that will bring admin controls within the Vonage Apps and not just in the browser plug-in.

Admin Trainer, 2024-06-21

View all user reviews

Extension safety

Risk impact

Vonage® Integration Suite requires a few sensitive permissions. Exercise caution before installing.

Risk impact analysis details

Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
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Risk likelihood

We don't have sufficient data to confidently determine the risk likelihood of Vonage® Integration Suite. Use it at your own risk.

Risk likelihood analysis details

High This extension has low user count. Unpopular extensions may not be stable or safe.
Medium **** ********* *** *** **** *******
Low **** ********* *** ******* **** **** * ****** **** ***** ******** *** **** ****** ** ** ****** *** *****
Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****

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