Vonage® Integration Suite

Cloud phone system integration with top business applications. Done better.

What is Vonage® Integration Suite?

Vonage® Integration Suite is a modern phone system integrations tool that connects to essential business productivity software. This platform helps with effective data management and communication control, offering custom integration solutions. It supports user-friendly features like click-to-dial, real-time call notes, performance metrics, and in-app help that contribute to better productivity and business intelligence. Apart from this, it also enhances integration with business applications like Salesforce and Bullhorn.

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Stats

By: Vonage Integration Suite

View on Chrome Web Store

Users: 30,000+

Rating: 2.07 (14) ▼ 0.08

Version: 2024.311.1315.1 (Last updated: 2024-03-15)

Creation date: 2020-06-27

Risk impact: Moderate risk impact

Risk likelihood: Moderate risk likelihood

Manifest version: 3

Permissions:

background
contextMenus
storage
tabs
notifications
alarms

Host permissions:

https://extensions.gunify.vonage.com/*

Size: 1.51M

Email: vg*****@vonage.com

URLs: Website ,Privacy policy

Stats date:

Chrome-Stats Rank

# 5559 ▼ 48

Other rankings

#22809 in Workflow & Planning ▲ 13 #5 in integration keyword 46 ▲ 1 #122 in dial keyword 53 ▼ 8 #124 in business keyword 18 ▼ 13

Other platforms

Not available on Firefox

Vonage® Integration Suite (v2024.311.1315.1)

0.00 (0) 31,527+

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Summary

Analyze keywords

A cutting-edge phone system integrations platform that seamlessly connects to the key business productivity tools you depend on while helping you better manage your communications data.

The Vonage® Integration Suite, powered by gUnify, platform reimagines the way business communications are initiated and captured for better productivity, reporting, and business intelligence.This integration can be extended to seamlessly bring together both voice and data into your key sales, customer service and business productivity applications, including Salesforce and Bullhorn.

Features Include:

Improved Contact Management: Easily manage contacts and call history. .
Enhanced Call Control and Noting Features: Place calls on hold, transfer calls, send to voicemail and add call notes in real time.
Customizable integration tools: Click-to-dial for easier calls and Web Launcher to quickly connect to your favorite business application.
Improved Call Metrics and Reporting capabilities: Richly designed graphical interface to review call volume data, call history and overall usage.
Robust in-app help and support capabilities: Quick access to context sensitive help content and award-winning technical support.

User reviews

User reviews summary

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Makes calling easier
Integration with other platforms
Can be fixed with support help

Cons

Frequent logging out
Poor support
Doesn't work properly with certain platforms
Causes other browser issues

Most mentioned

Frequent logging out
Poor support
Doesn't work properly with certain platforms

Recent reviews

Used to be good but it now logs out several times a day, requiring log in each morning and throughout the day for every one of our agents. We're now looking to move on from Vonage to another provider because of this. Their support is rubbish and they don't seem to care that the extension is broken.

Mark Elmes, 2024-04-22

Alireza Mehrnia, 2024-03-04

This extension was awesome but no longer works. Does anyone have any advice? I click it now and nothing happens.

Jeff Backus, 2024-02-09

View all user reviews

Safety

Risk impact

Vonage® Integration Suite may not be safe to use and it requires some risky permissions. Exercise caution when installing this extension. Review carefully before installing.