RingCentral for Google

RingCentral for Google

RingCentral for Google

What is RingCentral for Google?
"RingCentral for Google" is a Chrome extension that allows users to efficiently integrate and use RingCentral's communication and collaboration solutions with Google Cloud applications. It provides access to various key RingCentral features like video meetings, call handling, and messaging without needing to leave the Google application, thus simplifying workflow and boosting productivity. It also allows users to combine their RingCentral and Google contacts and even make calls or send texts from any Chrome webpage.
Stats
Users: 300,000+
Version: 24.1.30 (Last updated: 2024-03-25)
Creation date: 2020-07-02
Risk impact: High risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 3
Permissions:
  • tabs
  • background
  • notifications
  • scripting
  • storage
  • offscreen
  • system.display
  • identity
Host permissions:
  • http://*/
  • https://*/
Size: 10.10M
Stats date:

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Summary

Seamlessly integrate your RingCentral communications and collaboration solution with Google Cloud to create a powerful business communications hub. The RingCentral for Google Chrome extension makes it easy for your teams to access key RingCentral features without leaving their Google applications, simplifying workflow, and increasing productivity.

Google Calendar:

  • Schedule and join RingCentral Video meetings
  • Join waiting rooms
  • Access global dial-in numbers

Chrome browser phone:

  • Access RingCentral from any Chrome web page
  • Visit the RingCentral message hub to view or respond to texts, voicemails, and faxes
  • View your complete communications history (calls, texts, and voicemails)
  • Manage inbound call handling settings and active call control features (multi-way call, transfer, record, flip, and more)
  • Combine your RingCentral and Google contacts in one easy-to-search screen
See more
User reviews
User reviews summary
These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • 1-click dial feature
  • good when it works
  • useful for auto dialing
Cons
  • frequent crashes and random logouts
  • poor customer service
  • complex and convoluted user interface
  • issues with caller ID and text messaging
Most mentioned
  • frequent crashes
  • constant need to reinstall or troubleshoot
  • poor customer support
  • unreliable functioning
  • extension is loud with no volume control
Recent reviews
Our call center of ~20 people uses this extension to 1-click dial out of the RingCentral main app. The extension is great when it works, but randomly logs out, crashes, or doesn't work frequently. We end up troubleshooting on our own most of the time, as RC's tech support and online help articles are essentially useless.
by Josh Ellison Josh Ellison, 2024-01-18

I cannot tell y'all how frustrated I am with RC. We as a business have been using RC for years now. It worked fantastically until about a year ago when I started getting strange messages. Our whole company uses Chromebook - RC started not allowing log in, or logging me out without notice, or giving me odd messages like "you are low on disk space", etc. which is ridiculous. I take hundreds of calls a week. Are you telling me I have to use this little tiny extension instead of the RC browser now? Just because I use a Chromebook? We are going to have to switch to another provider.

Caller ID in extension doesn't work. All calls come up as Unknown =[
by Hilliary Andreasen Hilliary Andreasen, 2023-12-13
View all user reviews
Safety
Risk impact

RingCentral for Google is risky to use as it requires a number of sensitive permissions that can potentially harm your browser and steal your data. Exercise caution when installing this extension. Review carefully before installing. We recommend that you only install RingCentral for Google if you trust the publisher.

Risk likelihood

RingCentral for Google is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

Upgrade to see risk analysis details
Screenshots
Promo images
RingCentral for Google small promo image
Small promo image
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