RingCentral for Google
RingCentral for Google
Total ratings for RingCentral for Google
3.09
(Rating count:
246)
User reviews summary
Pros
- 1-click dial feature
- good when it works
- useful for auto dialing
Cons
- frequent crashes and random logouts
- poor customer service
- complex and convoluted user interface
- issues with caller ID and text messaging
Most mentioned
- frequent crashes
- constant need to reinstall or troubleshoot
- poor customer support
- unreliable functioning
- extension is loud with no volume control
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Recent reviews for RingCentral for Google
Recent rating average:
1.90
All time rating average:
3.09
Upgrade to see all 180 reviews
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Date | Author | Rating | Lang | Comment |
---|---|---|---|---|
2024-01-18 | Josh Ellison | en | Our call center of ~20 people uses this extension to 1-click dial out of the RingCentral main app. The extension is great when it works, but randomly logs out, crashes, or doesn't work frequently. We end up troubleshooting on our own most of the time, as RC's tech support and online help articles are essentially useless. | |
2024-01-08 | Christina (APlusLift) | en | I cannot tell y'all how frustrated I am with RC. We as a business have been using RC for years now. It worked fantastically until about a year ago when I started getting strange messages. Our whole company uses Chromebook - RC started not allowing log in, or logging me out without notice, or giving me odd messages like "you are low on disk space", etc. which is ridiculous. I take hundreds of calls a week. Are you telling me I have to use this little tiny extension instead of the RC browser now? Just because I use a Chromebook? We are going to have to switch to another provider. | |
2023-12-13 | Hilliary Andreasen | en | Caller ID in extension doesn't work. All calls come up as Unknown =[ | |
2023-11-01 | Jörg Madeheim | For a few days now, a fixed area code has always been automatically dialed in advance of the election. We can't dial | ||
2023-08-30 | Michael Thornton | The simple becomes complicated. I tried to send my first SMS and when the estension noted that a ;valid number' which was my own phone number, wasn't valid, it placrd a pause on my account form the administrator (me?) and I was unable to use the extension. So the simple act of trying to send a SMS led to my inability to use the app at all. As with most Ring Central apps, and the user interface, it is convoluted, clumsy, and complicated. Nothing is simple, and that leads to wasted time and energy. | ||
2023-08-16 | Jerry Compton | How can you adjust the volume of the ring or at least toggle off the ringing noise in browser? | ||
2023-05-26 | Enrique Mustieles | Screw RingCentral. I'm switching to Dialpad | ||
2023-05-05 | Kyle King | I am able to log in but once it's time to load at all it just has a spinning wheel and does nothing. The only feature wanted is click to call as I would rather use the downloaded program. | ||
2023-04-25 | Jonas Blom | can almost copy paste other reviews from in here, having the same experience. Having to uninstall/reinstall at least 2-3 times a week, when it works it's good but the hassle of making it work is not worth it. | ||
2023-03-15 | Stephen Greenberg | It needs to be uninstalled and reinstalled constantly or you can't log in. When it works it's good though. Pretty terrible for a paid service though |
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