RingCentral for Google
Seamlessly integrate your RingCentral communications and collaboration solution with Google Cloud to create a powerful business…
Total ratings
3.05
(Rating count:
254)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- When it works, the extension is useful for 1-click dialing from the main app.
- Some users find it easier to use compared to the desktop app.
Cons
- Unreliable performance with frequent crashes and logouts.
- Issues with audio dropping during calls.
- Inability to send SMS or work properly with certain numbers.
- Complicated user interface leading to wasted time and effort.
Most mentioned
- Frequent need to uninstall/reinstall the extension to fix issues.
- Unreliable audio quality during calls.
- Random logouts and crashing functionality.
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User reviews
Recent rating average:
1.90
All time rating average:
3.05
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-12-12 |  | | en | Some problems , but i've just downloaded it. we will see, |
| 2024-09-03 |  | | en | We want to be able to add images or files to extension as in the original app. We can add them to the desktop app, but we cannot add them to the chrome extension. |
| 2024-08-21 |  | | en | By far, this extension for contact center is the worst I've ever seen in my entire professional career. I would give it zero stars if I could. |
| 2024-07-25 |  | | ||
| 2024-07-17 |  | | en | Unless it's fixed, using it is very disruptive. Important calls are being ruined because of this extension. It has immense potential and could tremendously benefit users. |
| 2024-07-17 |  | | en | Call centre Users complain about it all the time. Not good at all. |
| 2024-06-12 |  | | en | This can be so useful extension. I am pleasing RingCentral to do update on it ASAP and make it much better than it is now. Its much easier for using than program. |
| 2024-06-08 |  | | en | Hello, I hope you're having a splendid day! I am currently seeking opportunities to expand my business operations by investing in extensions with a significant user base, beginning from 50,000 users and up. No matter if your extension has a modest user base or counts its users in the millions, I am interested and ready to negotiate a purchase. If you are in possession of such an extension and looking to turn it into a profit, please consider reaching out to me. We can discuss the price and proceed with a transparent and secure transaction through a trusted escrow service based in the United States. It's great that Google allows the transfer of extension ownership between accounts, so your Google account ownership will remain intact. If you have any needs, please contact us via the following contacts Whatsapp: +1 (248) 896‑8035 Telegram: t.me/harryysandersonn |
| 2024-06-07 |  | | en | completely trash |
| 2024-06-05 |  | | en | i've had to use this app for my job every day for the last 6 months and its incredibly unreliable. this app will drop audio consistently resulting in the caller being unable to hear your voice. if you change your status (for a lunch or for a break) when you go back to available status, the first few calls will have no audio. the only fix for this problem is to log out of the app, uninstall and reinstall the browser extension then log back in. this is time consuming and very frustrating for customers because the only option is to hang up on them so you can go thru the process of fixing it since they can't hear what you are saying. who wants to be hung up on when you are needing assistance? i don't! i have no idea why this app is advertised as the #1 soft-phone app as you can't rely on it to work for any length of time. in my fast paced job where my managers are watching every move i make, it is frustrating to think a broken phone app could be the reason why i could potentially be written up or even terminated for trying to do my job while having to fix a consistently broken phone app every few hours. |
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