CloudCall Unified Communications for CRM

CloudCall Unified Communications for CRM

Make, record, categorize and replay calls directly in Google Chrome

What is CloudCall Unified Communications for CRM?
CloudCall Unified Communications for CRM is a Chrome extension designed to streamline and optimize your business communications. The tool integrates Instant Messaging, SMS, and Voice into one interface directly within your CRM. Benefits include easy click-to-dial calling from the CRM, the ability to send texts and instant messages which are captured in the CRM record, real-time call monitoring, inbound screen notifications, automatic saving of conversation details, and valuable business insights from real-time reports and dashboards based on your team's activities.
Merlin
Stats
Users: 30,000+
Rating: 4.00 (10)
Version: 1.39.38 (Last updated: 2023-09-21)
Creation date: 2020-07-02
Risk impact: High risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 2
Permissions:
  • tabs
  • *://*.bullhornstaffing.com/*
  • *://*.zoho.com/*
  • *://*.zoho.eu/*
  • *://*.vincere.io/*
  • *://*.tracker-rms.com/*
  • *://app.unleash-hosted.com/*
  • notifications
  • background
  • contextMenus
  • See more
Size: 20.94M
Stats date:

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Merlin
Summary

NEW TO CLOUDCALL:

Sleek, New, Unified Interface

Provides a single point of access that allows you to call, text and send instant messages, streamlining your user experience.

CloudCall: Bringing Together IM and SMS with your CRM

Send SMS and instant messages and capture these conversations in the CRM contact record.

CloudCall brings together the many voices of your company’s communications by integrating Instant Messaging, SMS and Voice into a single interface. We are proud to have helped hundreds of businesses maximize their experience and CRM capabilities.

Be more efficient with single click-to-dial from your CRM or expand your reach by expediting outbound calling activities with the power dialer

  • Capture all interactions by sending text messages within your CRM and easily search by keywords. Ensures that records are complete and that project handoffs are seamless.
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User reviews
Good application, nothing to complain about on this. But the ammount of permission you guys want is appalling; -Read all my browsing history -Read and change all my data on all websites What are your plans with all my data ?
by Hamza Bayram Hamza Bayram, 2023-11-01

Does not work with websites like Monster.com or Indeed.com
by James Phanyasaeng James Phanyasaeng, 2020-02-12

Fantastic Tool! Helped me make 100s of more calls a week and capture all the details right in my CRM! Would definitely recommend.
by Charles Levesque Charles Levesque, 2018-08-09
View all user reviews
Safety
Risk impact

CloudCall Unified Communications for CRM is risky to use as it requires a number of sensitive permissions that can potentially harm your browser and steal your data. Exercise caution when installing this extension. Review carefully before installing. We recommend that you only install CloudCall Unified Communications for CRM if you trust the publisher.

Risk likelihood

CloudCall Unified Communications for CRM is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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Screenshots
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