CloudCall Unified Communications for CRM

Make, record, categorize and replay calls directly in Google Chrome

What is CloudCall Unified Communications for CRM?

CloudCall Unified Communications for CRM is a Chrome extension designed to streamline and optimize your business communications. The tool integrates Instant Messaging, SMS, and Voice into one interface directly within your CRM. Benefits include easy click-to-dial calling from the CRM, the ability to send texts and instant messages which are captured in the CRM record, real-time call monitoring, inbound screen notifications, automatic saving of conversation details, and valuable business insights from real-time reports and dashboards based on your team's activities.

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Extension stats

By: https://www.cloudcall.com

View on Chrome Web Store

Users: 20,000+

Rating: 4.00 (10)

Version: 1.39.38 (Last updated: 2023-09-21)

Creation date: 2020-07-02

Risk impact: High risk impact

Risk likelihood: Moderate risk likelihood

Manifest version: 2

Permissions:

tabs
*://*.bullhornstaffing.com/*
*://*.zoho.com/*
*://*.zoho.eu/*
*://*.vincere.io/*
*://*.tracker-rms.com/*
*://app.unleash-hosted.com/*
notifications
background
contextMenus

Size: 20.94M

Email: su*****@cloudcall.com

URLs: Website ,Privacy policy

Ranking

# 6980 ▼ 42

Other rankings

#23820 in Workflow & Planning ▼ 13

Other platforms

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

NEW TO CLOUDCALL:

Sleek, New, Unified Interface

Provides a single point of access that allows you to call, text and send instant messages, streamlining your user experience.

CloudCall: Bringing Together IM and SMS with your CRM

Send SMS and instant messages and capture these conversations in the CRM contact record.

CloudCall brings together the many voices of your company’s communications by integrating Instant Messaging, SMS and Voice into a single interface. We are proud to have helped hundreds of businesses maximize their experience and CRM capabilities.

Be more efficient with single click-to-dial from your CRM or expand your reach by expediting outbound calling activities with the power dialer

Capture all interactions by sending text messages within your CRM and easily search by keywords. Ensures that records are complete and that project handoffs are seamless.

User reviews

Good application, nothing to complain about on this. But the ammount of permission you guys want is appalling; -Read all my browsing history -Read and change all my data on all websites What are your plans with all my data ?

Hamza Bayram, 2023-11-01

Does not work with websites like Monster.com or Indeed.com

James Phanyasaeng, 2020-02-12

Fantastic Tool! Helped me make 100s of more calls a week and capture all the details right in my CRM! Would definitely recommend.

Charles Levesque, 2018-08-09

View all user reviews

Extension safety

Risk impact

CloudCall Unified Communications for CRM requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk likelihood

CloudCall Unified Communications for CRM is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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