Vonage® Integration Suite
Cloud phone system integration with top business applications. Done better.
Total ratings
2.12
(Rating count:
17)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Integration works well for some users.
- Useful for making calling easier with copy and click functionality.
- Vonage Desktop app and web app are appreciated by some users.
Cons
- Frequent logouts and reliability issues.
- Extension fails to perform essential functions like click-to-dial.
- Poor customer support and lack of qualified assistance.
- Inability to download contacts or sync properly with other tools.
Most mentioned
- Extension frequently logs out.
- Extension does not work as intended (click-to-dial fails).
- Poor customer support experience.
- Problems with contact syncing and management.
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Recent reviews
Recent rating average:
1.60
All time rating average:
2.12
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-09-25 |  | | en | 2 Dixie cups and a string might work better. System is constantly down, texting not available, and you cannot download your contacts to take elsewhere. You literally need to cut and paste each individual contact if you leave them. And tech support is useless, never available, and slower than molasses flowing uphill to fix anything...if they even bother. And worst of all, as long as they take your money, they just don't care! Stay FAR away from these scammers. |
| 2024-06-26 |  | | en | With this integration it takes me 4 clicks and 2 keystrokes to dial a number from my browser. How is this a click-to-dial? |
| 2024-06-21 |  | | en | the Integration works well! Looking forward to enhancements that will bring admin controls within the Vonage Apps and not just in the browser plug-in. |
| 2024-04-22 |  | | en | Used to be good but it now logs out several times a day, requiring log in each morning and throughout the day for every one of our agents. We're now looking to move on from Vonage to another provider because of this. Their support is rubbish and they don't seem to care that the extension is broken. |
| 2024-03-04 |  | | ||
| 2024-02-09 |  | | en | This extension was awesome but no longer works. Does anyone have any advice? I click it now and nothing happens. |
| 2023-07-24 |  | | It works fine, but it keeps logging out every 5-10 minutes its getting really annoying | |
| 2023-07-24 |  | | en | It works fine, but it keeps logging out every 5-10 minutes its getting really annoying |
| 2022-05-26 |  | | Extension doesn't work. Click call and nothing happens. Log out, reinstall, try again, nothing happens. Huge waste of time. | |
| 2022-05-26 |  | | en | Extension doesn't work. Click call and nothing happens. Log out, reinstall, try again, nothing happens. Huge waste of time. |
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