Vonage® Integration Suite
Cloud phone system integration with top business applications. Done better.
Total ratings for Vonage® Integration Suite
2.07
(Rating count:
14)
User reviews summary
Pros
- Integration with other platforms
- Ease of use for calling
- Great features when working properly
Cons
- Frequent logging out
- Lack of support for fixing issues
- Compatibility issues with other software
Most mentioned
- Frequent logging out
- Lack of support for fixing issues
- Integration with other platforms
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Recent reviews for Vonage® Integration Suite
Recent rating average:
1.20
All time rating average:
2.07
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Date | Author | Rating | Lang | Comment |
---|---|---|---|---|
2024-04-22 | Mark Elmes | en | Used to be good but it now logs out several times a day, requiring log in each morning and throughout the day for every one of our agents. We're now looking to move on from Vonage to another provider because of this. Their support is rubbish and they don't seem to care that the extension is broken. | |
2024-03-04 | Alireza Mehrnia | |||
2024-02-09 | Jeff Backus | en | This extension was awesome but no longer works. Does anyone have any advice? I click it now and nothing happens. | |
2023-07-24 | Mustafa Aydinov | It works fine, but it keeps logging out every 5-10 minutes its getting really annoying | ||
2022-05-26 | mike thomas | Extension doesn't work. Click call and nothing happens. Log out, reinstall, try again, nothing happens. Huge waste of time. | ||
2022-05-26 | Mike Thomas | en | Extension doesn't work. Click call and nothing happens. Log out, reinstall, try again, nothing happens. Huge waste of time. | |
2022-05-24 | Nicholas Wylie | Poorly thought out, tons of bugs, and lack of qualified support. Baseline configurations such as syncing contacts added in VIS to your account portal are missing and there is no way to download a csv of your contacts. In other words if you stop using this extension all your contacts that were added via the extension are gone. There are plenty other examples of elementary features missing. | ||
2022-01-10 | ELearning Support | Stopped working in Dec no one will help to fix it. didn't work all that great to begain with. Won't connect to everyone so we are missing data. | ||
2021-12-28 | Jim Osmani | This extension stopped working with my HubSpot integration ( only reason I use it) - it has been weeks and still no fix. There does not seem to be an urgency in fixing it. Pretty dissappointing. | ||
2020-08-05 | Alistair Bell | Have Vonage Desktop, installed Chrome extension to make calling easier, ie copy anc click. The service does not work though... Cannot find any info on configuration changes that need to be made to or troubleshoot. I would add however Vonage Desktop app and web app are fantastic. |
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