gUnify ConnectWise Connector

The gUnify ConnectWise Connector is a cloud-based solution for ConnectWise users.

gUnify ConnectWise Connector - Cloud-Based Solution for ConnectWise Users

gUnify ConnectWise Connector is a cloud-based solution for ConnectWise users. It provides features such as click-to-dial, automated call logging, screen pop, call note-taking, and more.

Extension stats

By: gUnify
Users: 48
Version: 2024.405.1031.1 (Last updated: 2024-04-05)
Creation date: 2019-06-12
Risk impact: Moderate risk impact
Risk likelihood:
Manifest version: 2
Permissions:
  • contextMenus
  • storage
  • notifications
  • tabs
  • https://ucb.gunify.com/*
Size: 1.26M

Other platforms

Not available on Android
Not available on Firefox
Not available on Edge
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Extension summary

Note: You must have a confirmation code to use the features of this extension. Confirmation Codes can be obtained from your VoIP service provider.


Features Include:

  • Click to Call: Click-to-dial any number appearing in a Google Chrome™ browser and connect the call through the VoIP service provider.
  • Automated Call Logging: Automatically log all incoming and outgoing calls from VoIP service provider to Connectwise.
  • Incoming/Outbound Screen Pop: Incoming screen pop with answer or decline and send to voicemail options. Call in progress screen pop with end call or open call log window options. Missed call screen pop with call back or call back and open call log window options.
  • Call NoteTaking: Easy to use call tagging and note taking for all inbound/outbound calls, recorded in ConnectWise.
  • Quick Add Phone Numbers to Connectwise: Unrecognized numbers can be added to new or existing contact.
  • Quick Access to Missed Calls and Calls not Logged: The reports tab in the gUnify Panel allows users to quickly view and act on missed calls, and calls not logged.
  • Administrator Role for Account Wide Features: Admins can enable features account wide: auto open call log window, minimum character limits in call notes, and customizable call noting subject structure.

For more information: https://businesssupport.vonage.com/articles/Answer/gUnify-ConnectWise-Connector

Extension safety

Risk impact

gUnify ConnectWise Connector requires a few sensitive permissions. Exercise caution before installing.

Risk likelihood

gUnify ConnectWise Connector may not be trust-worthy. Avoid installing if possible unless you really trust this publisher.

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Promo images

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