The 'ConnectWise Service Ticket Tab Updater' is a handy Chrome extension designed to simplify your work on the Service Board. Instead of displaying generic 'Service Ticket' tab names, it updates each tab to show the respective service ticket number and title. This small but impactful change improves navigation and workflow, making this extension a precious time-saver. Even though it's currently free, the time saved can be considered a significant return on investment.
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Working in the Service Board is crazy difficult when you have a bunch of service tickets open as separate tabs, because all of them are just named "Service Ticket." Why don't they just display the ticket number/title as the name of the tab?! It truly boggles the mind.
This extension fixes that.
Once the page finishes loading (which may take forever because it's ConnectWise), just move your mouse anywhere on the page and it will set the name of the tab as the Ticket number and Ticket title.
Also if this extension is going to save you as much time as it is going to save me, I promise the time you get back will be well worth the money you spent on this extension.
Which is free right now (get in while you can!).
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
Works great
Really a life saver
Excellent functionality for Chrome and Edge
Fixes annoying UX quirks of ConnectWise
Cons
Hardcoded to only work on specific URLs (https://*.myconnectwise.net/*)
Does not allow adding custom URLs
Some users had issues with the extension not functioning properly
Most mentioned
Limited to specific URLs
Great usability and functionality
Need for support for more URLs
Recent reviews
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Excellent work! I am using it in MS Edge as I was tired of having to play the changing defaults game. Does exactly what it is supposed to do. The tab name shows correctly across the top of Edge, just as expected, even though I am using Edge's Vertical Tabs option. Thanks for making this!