3CX Click2Call

3CX Click2Call

The 3CX browser extension provides click2call from any website or CRM system for 3CX PBX users.

What is 3CX Click2Call?
3CX Click2Call is a chrome extension designed to streamline the calling process for 3CX PBX users. It enables telephone numbers on any webpage or CRM system to be 'hyperlinked', allowing a call initiation with just one click. Users can also designate specific URLs where they do not want numbers to be 'hyperlinked'. Note, it is specifically created for 3CX V18 and is not a standalone extension.
Stats
By: 3CX
Users: 200,000+
Rating: 2.05 (146)
Version: 5.0.0.111 (Last updated: 2022-03-23)
Creation date: 2020-04-09
Risk impact: High risk impact
Risk likelihood: Low risk likelihood
Manifest version: 3
Permissions:
  • storage
  • tabs
Host permissions:
  • *://*/*
Size: 197.63K
Stats date:

Other platforms

Not available on Firefox
3CX Click2Call
3CX Click2Call (v5.0.0.131)
2.60 (43) 109,995+
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Summary
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With the 3CX extension, Click2Call functionality enables telephone numbers on any webpage or CRM system to be ‘hyperlinked’ allowing a simple click to initiate the call instead of copying and pasting. When setting up the extension, the extension options include the choice for the number to be passed to the 3CX Web Client or 3CX Desktop App for Windows. Additionally, included within the settings is an ‘Exclusion list’ where you can set specific URLs in which you do not want the numbers to be ‘hyperlinked’.

Important: This extension is only for use with 3CX V18 and is not a standalone extension.

User reviews
User reviews summary
These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Works as expected
  • Very functional and practical to streamline calls
  • Working perfectly for some
  • Once integrated with CRM, calling is easy
Cons
  • Detects non-phone numbers as calls
  • Causes issues with opening records on salesforce
  • Crashes some web apps and does not work for some users
  • Since the last update, the extension has become unusable for many
Most mentioned
  • Issues after updates causing the extension to become unusable or stop working
  • Automatic detection of phone numbers not always accurate
  • Incompatibility or performance issues with Mac systems
  • Lack of functionality or complete failure for some users
  • The extension is not working or efficient for some specific CRMs
Recent reviews
Is there a way to detect only phone numbers ? Users cannot open some records on salesforce because of this extension.
by CRM Capitole Energie CRM Capitole Energie, 2024-03-11

Works as expected. Picks up a couple odd numbers on pages that weren't phone numbers, but this wont be a concern for most users.

Perso, j'ai pris peur en voyant les avis négatifs.. mais chez moi ça fonctionne. Depuis mon CRM, je clique sur "appeler" et il reprends simplement le numéro dans le softphone. Notre 3CX est en version 20.
by Philippe Ranc Philippe Ranc, 2024-02-02
View all user reviews
Safety
Risk impact

3CX Click2Call is risky to use as it requires a number of sensitive permissions that can potentially harm your browser and steal your data. Exercise caution when installing this extension. Review carefully before installing. We recommend that you only install 3CX Click2Call if you trust the publisher.

Risk likelihood

3CX Click2Call has earned a fairly good reputation and likely can be trusted.

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Screenshots
Promo images
3CX Click2Call small promo image
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