3CX Click2Call Extension
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Extension summary
The 3CX browser extension provides click2call from any website or CRM system for 3CX PBX users. With the 3CX extension, Click2Call functionality enables telephone numbers on any webpage or CRM system to be ‘hyperlinked’ allowing a simple click to initiate the call instead of copying and pasting. When setting up the extension, the extension options include the choice for the number to be passed to the 3CX Web Client or 3CX Softphone for Windows. Additionally, included within the settings is an ‘Exclusion list’ where you can set specific URLs in which you do not want the numbers to be ‘hyperlinked’.
Important: This extension is only for use with 3CX V20, and is not a standalone extension.
User reviews
- Works as expected for many users
- Integrates well with CRM systems for making calls
- Functional for users on specific browsers like Brave
- Lifesaver for making phone calls quickly
- Breaks web applications and causes crashes
- Interprets any number on a webpage as a phone number, leading to confusion
- Not functional on Mac OS
- Users report it's completely useless in certain environments
- Doesn't allow customization for the number of digits when detecting phone numbers
- Doesn't work or is completely useless for many users
- Breaks web apps and leads to confusion
- Confusion over the extension interpreting non-phone numbers as phone numbers
- Works better on specific browsers like Brave
- Negative experiences reported frequently, especially on Mac
User reviews
Extension safety
Risk impact
3CX Click2Call requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.
Risk likelihood
3CX Click2Call is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.
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