3CX Click2Call
The 3CX browser extension provides click2call from any website or CRM system for 3CX PBX users.
What is 3CX Click2Call?
Stats
Chrome-Stats Rank
Summary
With the 3CX extension, Click2Call functionality enables telephone numbers on any webpage or CRM system to be ‘hyperlinked’ allowing a simple click to initiate the call instead of copying and pasting. When setting up the extension, the extension options include the choice for the number to be passed to the 3CX Web Client or 3CX Desktop App for Windows. Additionally, included within the settings is an ‘Exclusion list’ where you can set specific URLs in which you do not want the numbers to be ‘hyperlinked’.
Important: This extension is only for use with 3CX V18 and is not a standalone extension.
User reviews
User reviews summary
Pros
- Works as expected
- Very functional and practical to streamline calls
- Working perfectly for some
- Once integrated with CRM, calling is easy
Cons
- Detects non-phone numbers as calls
- Causes issues with opening records on salesforce
- Crashes some web apps and does not work for some users
- Since the last update, the extension has become unusable for many
Most mentioned
- Issues after updates causing the extension to become unusable or stop working
- Automatic detection of phone numbers not always accurate
- Incompatibility or performance issues with Mac systems
- Lack of functionality or complete failure for some users
- The extension is not working or efficient for some specific CRMs
Recent reviews
Safety
Risk impact
3CX Click2Call is risky to use as it requires a number of sensitive permissions that can potentially harm your browser and steal your data. Exercise caution when installing this extension. Review carefully before installing. We recommend that you only install 3CX Click2Call if you trust the publisher.
Risk likelihood
3CX Click2Call has earned a fairly good reputation and likely can be trusted.
Screenshots
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