What is Click to Call CTI for CRM?
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Extension summary
Click to Call, also known as Click2Call, or Click to Dial allows you to click a phone number on any web page and make a phone call.
Click to Call CTI for CRM extension by Thirdlane converts phone numbers on web pages into clickable links to allow quick dialing and integrates with various CRMs and Service Desk applications.
With Click to Call CTI for CRM extension you can:
■ Use Click to Call CTI for CRM integration extension with or without other Thirdlane products
Click to Call CTI for CRM extension works best when used with Thirdlane PBX or Thirdlane Multi Tenant PBX, and alongside the desktop version of Thirdlane Connect. When used with Thirdlane PBXs it can also work with your desk or mobile phone. You can also use this extension with any desktop soft phone that works with your telephony server.
■ Use Click to Call while you work inside your CRM
Login into your web based CRM, and Click to Call CTI for CRM extension will find callers or contacts on active calls and display contact or lead information (screen pop).
■ Choose one of the popular CRMs - Salesforce, Zoho, Zendesk, Freshdesk and others
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- Easy to use
- Integrates well with various CRMs like Salesforce and Zoho
- Saves time and boosts productivity
- Streamlines call processes
- Works effectively with Thirdlane products
- Time-saver
- Click-to-call functionality
- Great integration with CRM and PBX systems
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Extension safety
Risk impact
Click to Call CTI for CRM requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.
Risk likelihood
Click to Call CTI for CRM is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.
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