Click to Call CTI for CRM

Click to Call CTI for CRM

Click to Call dialing from web pages, integration with any softphone, screen pops in Salesforce and other CRMs

What is Click to Call CTI for CRM?
Click to Call CTI for CRM is a Chrome extension that allows users to click on phone numbers on web pages to make quick phone calls, integrate with popular CRMs, and add call notes for incoming and outgoing calls.
Stats
Users: 4,000+
Rating: 4.72 (36)
Version: 3.0.11 (Last updated: 2024-03-20)
Creation date: 2019-07-08
Risk impact: High risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 2
Permissions:
  • contextMenus
  • activeTab
  • tabs
  • alarms
  • idle
  • cookies
  • notifications
  • management
  • storage
  • http://*/*
  • See more
Size: 2.55M
Stats date:

Other platforms

Not available on Firefox
Click to Call CTI for CRM
Click to Call CTI for CRM (v3.0.6)
0.00 (0) 711
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Summary
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Click to Call, also known as Click2Call, or Click to Dial allows you to click a phone number on any web page and make a phone call.

Click to Call CTI for CRM extension by Thirdlane converts phone numbers on web pages into clickable links to allow quick dialing and integrates with various CRMs and Service Desk applications.

With Click to Call CTI for CRM extension you can:

■ Use Click to Call CTI for CRM integration extension with or without other Thirdlane products

Click to Call CTI for CRM extension works best when used with Thirdlane PBX or Thirdlane Multi Tenant PBX, and alongside the desktop version of Thirdlane Connect. When used with Thirdlane PBXs it can also work with your desk or mobile phone. You can also use this extension with any desktop soft phone that works with your telephony server.

■ Use Click to Call while you work inside your CRM

Login into your web based CRM, and Click to Call CTI for CRM extension will find callers or contacts on active calls and display contact or lead information (screen pop).

■ Choose one of the popular CRMs - Salesforce, Zoho, Zendesk, Freshdesk and others

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User reviews
User reviews summary
These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Easy to use
  • Saves time
  • Seamless integration with CRMs
  • Efficient for making quick calls
Cons
  • Stopped working after Google rolled out SameSite cookie policy
  • Some users reported lack of responsiveness from Thirdlane support
Most mentioned
  • Easy to use click-to-call extension
  • Saves a lot of time
  • Works great with CRMs
Recent reviews
Absolutely loving the Thirdlane Click2Call — just a click and I'm connected. It's like my workflow got a turbo boost; couldn't imagine going back to the old ways of dialing numbers!
by Tim James Tim James, 2024-03-12

Click2Call has made our lives easier by letting us dial out straight from the web. It fits right into our work routine, cutting down on the hassle of juggling different tools.
by velo velo, 2024-02-08

Thirdlane's Click2Call streamlines your daily tasks by enabling instant calls with a single click, enhancing efficiency and easing communication efforts. 5 of 5
by John Beckett John Beckett, 2024-02-03
View all user reviews
Safety
Risk impact

Click to Call CTI for CRM is risky to use as it requires a number of sensitive permissions that can potentially harm your browser and steal your data. Exercise caution when installing this extension. Review carefully before installing. We recommend that you only install Click to Call CTI for CRM if you trust the publisher.

Risk likelihood

Click to Call CTI for CRM is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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Screenshots
Promo images
Click to Call CTI for CRM small promo image
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