JustCall - Click To Call for CRM Tools

Click to call phone numbers available on any web page. Make & receive more sales calls, track all calls.

JustCall - Click To Call for CRM Tools

JustCall - Click To Call for CRM Tools is a Chrome extension that empowers users to seamlessly make and receive calls from any web page. Integrated with multiple CRMs, this extension provides click-to-call functionality, tracks calls, and sends notifications for incoming calls, enhancing productivity for sales and customer service teams. Utilize JustCall to streamline communication and manage your call activities effortlessly.

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Extension stats

By: https://justcall.io

Users: 30,000+

Rating: 4.02

(55)

Version: 11.5.16 (Last updated: 2025-01-14)

Creation date: 2020-07-03

Risk impact: High risk impact

Risk likelihood:

Moderate risk likelihood

Manifest version: 3

Permissions:

scripting
notifications
contextMenus
cookies
offscreen
activeTab
storage
tabs

Host permissions:

*://*/*

Size: 963.58K

Email: he*****@justcall.io

URLs: Website ,Privacy policy

Ranking

# 5,199 ▼ 89

Other rankings

#23920 in Workflow & Planning ▼ 13

#28 in permission keyword 11 ▲ 1

#132 in usage keyword 13 ▼ 1

#142 in receive keyword 31 ▲ 3

#210 in tools keyword 47 ▼ 2

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Other platforms

Not available on Android

Not available on Firefox

Not available on Edge

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Extension summary

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TERMS and PRIVACY POLICY

By using this Chrome Extension, you agree to the JustCall Terms & Conditions available at https://justcall.io/terms and Privacy Policy available at https://justcall.io/privacy

DATA & COOKIE USE DISCLOSURE:

In addition to data use information mentioned in our privacy policy, this extension reads your JustCall cookies to ensure that you logged in your JustCall account. If you are logged in, we use this information to fetch your phone numbers to allow you to make and receive phone calls and texts from any Chrome tab.

CHROME PERMISSION USAGE DISCLOSURE: This chrome extension requires following permissions from your Chrome browser:

contextMenus: Used to give you an open to right click and select any phone number to make calls and send sms.
storage: Used to save your cookie in local storage so that we don't request cookies every time. Also, to store you audio device settings to ensure that you are using the right Input and Output Audio Device while answering your phone calls.
cookies: Used to read your JustCall cookies to ensure that you are logged in to use your JustCall account (as mentioned in Data Use Disclosure)
notifications: Used to send you notification for incoming phone call and sms

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Improves team's productivity by integrating with CRM and making calls easier
Consolidates calling, texting, and WhatsApp into a single platform
Saves time by connecting with contacts directly from the CRM
Stability of the system has been praised by long-term users

Cons

Issues with dropped calls and call quality
Problems with Chrome integration affecting performance and usability
Customer service and responsiveness reportedly declining
Complicated login process and routing issues

Most mentioned

Integration with CRM tools
Call quality and functionality problems
User experience issues with Chrome extension
Customer service difficulties

User reviews

I've tried to be nice with these people but they are scammers at the end of the day. I've messaged and emailed them several times about canceling my account and they said they would cancel it only to find out months later they're still charging my account. How stupid can you be? It's practically stealing since I have proof of cancellation! So youre gonna get as many bad reviews from me as you can count. You got the wrong one today!

Dean Hettig, 2024-12-23

During the review process JustCall was hands down better than several other calling tools I had tested. Now that it is seeing much heavier use there are a variety of issues including the Chrome integration. Recent problems: -The odd dropped call -Spotty accuracy when linking data back to our Zoho CRM -The JustCall Chrome extension makes my ZohoCRM almost unusable if I want to do a mass update. It takes 45+ seconds to go from one page of 100 leads to the next. If I disable the now obsolete Chrome Extension according to Google, then I can go from page to page in Zoho in under 5 seconds. The more we use it the worse the review gets.

Phil OPS-COM, 2024-10-09

very very very very very bad

arman asif, 2024-09-29

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Extension safety

Risk impact

JustCall - Click To Call for CRM Tools requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk likelihood

JustCall - Click To Call for CRM Tools is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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