JustCall - Click To Call for CRM Tools
Click to call phone numbers available on any web page. Make & receive more sales calls, track all calls.
Total ratings
4.02
(Rating count:
55)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Improves team's productivity by integrating with CRM and making calls easier
- Consolidates calling, texting, and WhatsApp into a single platform
- Saves time by connecting with contacts directly from the CRM
- Stability of the system has been praised by long-term users
Cons
- Issues with dropped calls and call quality
- Problems with Chrome integration affecting performance and usability
- Customer service and responsiveness reportedly declining
- Complicated login process and routing issues
Most mentioned
- Integration with CRM tools
- Call quality and functionality problems
- User experience issues with Chrome extension
- Customer service difficulties
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User reviews
Recent rating average:
3.90
All time rating average:
4.02
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-12-23 |  | | en | I've tried to be nice with these people but they are scammers at the end of the day. I've messaged and emailed them several times about canceling my account and they said they would cancel it only to find out months later they're still charging my account. How stupid can you be? It's practically stealing since I have proof of cancellation! So youre gonna get as many bad reviews from me as you can count. You got the wrong one today! |
| 2024-10-09 |  | | en | During the review process JustCall was hands down better than several other calling tools I had tested. Now that it is seeing much heavier use there are a variety of issues including the Chrome integration. Recent problems: -The odd dropped call -Spotty accuracy when linking data back to our Zoho CRM -The JustCall Chrome extension makes my ZohoCRM almost unusable if I want to do a mass update. It takes 45+ seconds to go from one page of 100 leads to the next. If I disable the now obsolete Chrome Extension according to Google, then I can go from page to page in Zoho in under 5 seconds. The more we use it the worse the review gets. |
| 2024-09-29 |  | | en | very very very very very bad |
| 2024-07-03 |  | | en | My team has been using JustCall for the last 2 years and what my team is most satisfied with is the stability of the system. The app works very well on both web and mobile and the extension they provide has improved my team's productivity by receiving calls directly in CRM tabs and make calls at the click of a button. Sending SMS is also super easy with the message icon we got with this extension. |
| 2024-07-03 |  | | en | JustCall has been a game changer for our business! By consolidating calling, texting, and WhatsApp into a single platform, it has boosted our team's efficiency and brought down our software costs. The call summary, action items and moments generated in JustCall AI have helped us in quickly identifying the best patterns for successful conversations and boosted our conversion rate. |
| 2024-07-03 |  | | en | JustCall has made my team's job so much easier. It connects perfectly with Salesforce, so we don’t have to enter call details manually. The Sales Dialer helps us make calls faster, and the local presence feature gets more clients to pick up. Overall, it's a great tool that saves us time and improves our calls. Highly recommend! |
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| 2024-07-03 |  | | en | Amazing app! JustCall has helped me connect effortlessly via handling customer calls, texts, and even WhatsApp messages. A must have for all customer facing teams |
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