What is gUnify Salesforce Connector AI?
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Note: You must have a confirmation code to use the features of this extension. Confirmation Codes can be obtained from your VoIP service provider running on the BroadWorks platform.
The gUnify Salesforce Connector AI is a cloud-based solution for Salesforce users whose hosted VOIP provider runs on the BroadWorks platform. The application automatically logs all incoming and outgoing call data, captures the user call notes, and records this information in Salesforce.
The extension allows users to click-to-dial any number appearing in a Google Chrome browser and connects the call through their VoIP service provider.
Click to Call Click-to-dial any number appearing in a Google Chrome browser and connect the call through the VoIP service provider.
Automated Call Logging Automatically log all incoming and outgoing calls from VoIP service provider to Salesforce when the caller id or clicked number is matched to either a Salesforce contact or lead.
Incoming/Outbound Screen Pop
Extension safety
Risk impact
gUnify Salesforce Connector AI requires a few sensitive permissions. Exercise caution before installing.
Risk likelihood
gUnify Salesforce Connector AI may not be trust-worthy. Avoid installing if possible unless you really trust this publisher.
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