Tenfold

Have Better Customer Conversations

Tenfold - Advanced CRM Integration Chrome Extension

Tenfold is a robust Chrome extension designed to improve customer interactions by integrating enterprise CRM and phone systems. It enables agents to identify callers swiftly using CRM data, capture call notes, manage opportunities, autofill phone numbers, leave pre-recorded voicemails, and launch online meetings with a single click. Leveraging Google Firebase and Tenfold Cloud, the extension ensures efficient data management for better analytics.

Download

Extension stats

By: https://dashboard.tenfold.com

Users: 10,000+

Rating: 4.23

(44)

Version: 2020.3.20 (Last updated: 2020-03-07)

Creation date: 2020-03-06

Risk:

Permissions:

tabs
cookies
gcm
storage
system.cpu
system.memory
contextMenus
notifications
webRequest
webRequestBlocking

Size: 19.36M

Email: ch*****@liveperson.com

URLs: Website ,Privacy policy

Full description: See detailed description

Ranking

# 8,280 ▼ 467

Other rankings

#10239 in Workflow & Planning ▲ 30 #160 in dial keyword 50 ▲ 3 #206 in phone keyword 33 ▲ 2 #211 in customer keyword 10 ▲ 19 #285 in activity keyword 14 ▲

Other platforms

Not available on Android

Not available on Firefox

Not available on Edge

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Integrates well with Salesforce and phone systems
Boosts productivity and saves time
Responsive and helpful customer support
User-friendly interface and easy adoption
Provides valuable data tracking for sales calls

Cons

Frequent bugs that affect functionality
Integration issues with soft phones
Performance issues that slow down Salesforce and browsers
Problems with auto reassigning leads, creating extra work
Instability and challenges that require ongoing support

Most mentioned

Bugs and stability issues
Positive impact on productivity
Great customer support
Good integration with CRM systems
Time-saving features

User reviews

We have nothing but problems with the system at our company... There is always a bug to try and work through to fix. Would allocate more time to discuss with the company, but the issue has been prominent for the last few years of using it. We talk to many people and nothing is ever truly fixed. That said, I just keep uninstalling and installing to deal with the issues.

Renee Richveis, 2018-05-14

It's buggy and it sometimes won't integrate properly with my soft phone.

Joel Simmons, 2018-05-10

Hi, I am interested in acquiring your extension "Tenfold". Please contact me at: [email protected]

Irina Svetlowa, 2017-03-17

View all user reviews

Extension safety

Risk impact

Tenfold requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk impact analysis details

Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
Critical ****** ****** ** *** ********* ****** * *********** ******** **** ** ** *** ******* *** ****** **** **** *** ******* *****
High ******* ******* **** *** ****** ***** *** ***** ** ******* **** ********* ********* ** * *********** *****
Medium ******* ******* ************* ***** *** ** ******* *** **** ******* ****** ******** *******
Low ******* ****** ** *** ********* ********

Risk likelihood

Tenfold has earned a fairly good reputation and likely can be trusted.

Risk likelihood analysis details

High This extension uses keyword spamming tactics to inflate user count
High **** ********* *** *** **** ****** ********* ********** *** *** ** ****** ** *****
Low **** ********* *** ******* **** **** * ****** **** ***** ******** *** **** ****** ** ** ****** *** *****
Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
Good **** ********* *** **** **** *******