Tenfold

Tenfold

Have Better Customer Conversations

Total ratings for Tenfold
4.23 (Rating count: 44)
Merlin
User reviews summary
These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Improves productivity
  • Easy to use
  • Excellent customer support
  • Integration with CRM and phone systems
  • Provides valuable call data
Cons
  • Buggy at times
  • Slows down Salesforce and browser
  • Auto reassigns leads causing extra work
  • Occasional stability issues
Most mentioned
  • Integration with CRM and phone systems
  • Excellent customer support
  • Buggy at times
  • Improves productivity
  • Provides valuable call data
See reviews for Tenfold on Chrome Web Store
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Recent reviews for Tenfold
Recent rating average: 3.90
All time rating average: 4.23
Upgrade to see all 24 reviews
Rating filters
5 star
75% (18)
4 star
4% (1)
3 star
4% (1)
2 star
4% (1)
1 star
13% (3)
Date Author Rating Lang Comment
2018-05-14
Renee Richveis
Renee Richveis
We have nothing but problems with the system at our company... There is always a bug to try and work through to fix. Would allocate more time to discuss with the company, but the issue has been prominent for the last few years of using it. We talk to many people and nothing is ever truly fixed. That said, I just keep uninstalling and installing to deal with the issues.
2018-05-10
Joel Simmons
Joel Simmons
It's buggy and it sometimes won't integrate properly with my soft phone.
2017-03-17
Irina Svetlowa
Irina Svetlowa
Hi, I am interested in acquiring your extension "Tenfold". Please contact me at: [email protected]
2017-01-11
Kendrick Gardner
Kendrick Gardner
With Tenfold, we were able get our Salesforce & Broadsoft platforms linked up with ease, and the attendant growth in overall call volume and closed-won opps speaks for itself. The sales automation benefits have been solid, but it’s the actionable clarity provided by their call data and prospect interaction analytics that's proven to be the real value prop. Particular kudos to their responsive dev team, who have worked hard over the last few months to accommodate our custom requests. If you’re operating in the outbound sales arena, I'd highly recommend you explore Tenfold’s wealth of CTI solutions for your own team. Thanks guys!
2016-12-09
David Zimmerman
David Zimmerman
TenFold has been a huge improvement over any previous setup I’ve worked with and makes life so much easier. TenFold helps to increase productivity and save time. User adoption is simple and it integrates perfectly into my business phone system and our CRM (I’ve used it both for Salesforce and Unsightly). The interface is simplistic but useful and utilizes space in a great way. Our team loves using the product, plain and simple. We tried Inside Sales in the past and it was a tough experience and expensive. Customer service is the best part. It’s hard these days to get great service and support without paying an arm and a leg for it. Like any software, we’ve had tiny issues here and there…but the TenFold support team has always been here to help. I’ve used the product for quite a while now and it keeps getting better and better. This great product absolutely pays for itself “tenfold” (guess they came up with a perfect name for the company).
2016-12-09
Juvy Laxamana
Juvy Laxamana
This saves us a ton of time at work. Love it!
2016-12-09
Eddy Reyes
Eddy Reyes
This tool collects data about your sales phone calls that is otherwise hard to track, but very valuable to have. It integrates well with Salesforce and our phone systems. The customer support team was very responsive and helpful in getting us started and answering our questions. Thanks for this great technology!
2016-12-08 Aurora Rain Super cool tool our sales team recently adopted. Still some bugs in the system, but the team really takes ownership of their product and support has gone above and beyond for us.
2016-12-08
Diego San Miguel
Diego San Miguel
I use Tenfold on a daily basis to track and log calls; the integration on our end was almost seamless, with a superb support team standing behind the product. We noticed an immediate boost in productivity, and three months later, numbers are continuing to improve. This is definitely one to add to the tool belt!
2016-12-05
James Graham
James Graham
Almost everyday items don't work super frustrating
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