Tenfold
Have Better Customer Conversations
Total ratings
4.23
(Rating count:
44)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
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spammy, or outdated. Pros
- Integrates well with Salesforce and phone systems
- Boosts productivity and saves time
- Responsive and helpful customer support
- User-friendly interface and easy adoption
- Provides valuable data tracking for sales calls
Cons
- Frequent bugs that affect functionality
- Integration issues with soft phones
- Performance issues that slow down Salesforce and browsers
- Problems with auto reassigning leads, creating extra work
- Instability and challenges that require ongoing support
Most mentioned
- Bugs and stability issues
- Positive impact on productivity
- Great customer support
- Good integration with CRM systems
- Time-saving features
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User reviews
Recent rating average:
3.40
All time rating average:
4.23
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2018-05-14 |  | | We have nothing but problems with the system at our company... There is always a bug to try and work through to fix. Would allocate more time to discuss with the company, but the issue has been prominent for the last few years of using it. We talk to many people and nothing is ever truly fixed. That said, I just keep uninstalling and installing to deal with the issues. | |
| 2018-05-14 |  | | en | We have nothing but problems with the system at our company... There is always a bug to try and work through to fix. Would allocate more time to discuss with the company, but the issue has been prominent for the last few years of using it. We talk to many people and nothing is ever truly fixed. That said, I just keep uninstalling and installing to deal with the issues. |
| 2018-05-10 |  | | It's buggy and it sometimes won't integrate properly with my soft phone. | |
| 2018-05-10 |  | | en | It's buggy and it sometimes won't integrate properly with my soft phone. |
| 2017-03-17 |  | | Hi, I am interested in acquiring your extension "Tenfold". Please contact me at: [email protected] | |
| 2017-03-17 |  | | en | Hi, I am interested in acquiring your extension "Tenfold". Please contact me at: [email protected] |
| 2017-01-11 |  | | With Tenfold, we were able get our Salesforce & Broadsoft platforms linked up with ease, and the attendant growth in overall call volume and closed-won opps speaks for itself. The sales automation benefits have been solid, but it’s the actionable clarity provided by their call data and prospect interaction analytics that's proven to be the real value prop. Particular kudos to their responsive dev team, who have worked hard over the last few months to accommodate our custom requests. If you’re operating in the outbound sales arena, I'd highly recommend you explore Tenfold’s wealth of CTI solutions for your own team. Thanks guys! | |
| 2017-01-10 |  | | en | With Tenfold, we were able get our Salesforce & Broadsoft platforms linked up with ease, and the attendant growth in overall call volume and closed-won opps speaks for itself. The sales automation benefits have been solid, but it’s the actionable clarity provided by their call data and prospect interaction analytics that's proven to be the real value prop. Particular kudos to their responsive dev team, who have worked hard over the last few months to accommodate our custom requests. If you’re operating in the outbound sales arena, I'd highly recommend you explore Tenfold’s wealth of CTI solutions for your own team. Thanks guys! |
| 2016-12-09 |  | | TenFold has been a huge improvement over any previous setup I’ve worked with and makes life so much easier. TenFold helps to increase productivity and save time. User adoption is simple and it integrates perfectly into my business phone system and our CRM (I’ve used it both for Salesforce and Unsightly). The interface is simplistic but useful and utilizes space in a great way. Our team loves using the product, plain and simple. We tried Inside Sales in the past and it was a tough experience and expensive. Customer service is the best part. It’s hard these days to get great service and support without paying an arm and a leg for it. Like any software, we’ve had tiny issues here and there…but the TenFold support team has always been here to help. I’ve used the product for quite a while now and it keeps getting better and better. This great product absolutely pays for itself “tenfold” (guess they came up with a perfect name for the company). | |
| 2016-12-09 |  | | en | TenFold has been a huge improvement over any previous setup I’ve worked with and makes life so much easier. TenFold helps to increase productivity and save time. User adoption is simple and it integrates perfectly into my business phone system and our CRM (I’ve used it both for Salesforce and Unsightly). The interface is simplistic but useful and utilizes space in a great way. Our team loves using the product, plain and simple. We tried Inside Sales in the past and it was a tough experience and expensive. Customer service is the best part. It’s hard these days to get great service and support without paying an arm and a leg for it. Like any software, we’ve had tiny issues here and there…but the TenFold support team has always been here to help. I’ve used the product for quite a while now and it keeps getting better and better. This great product absolutely pays for itself “tenfold” (guess they came up with a perfect name for the company). |
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