Bitcally

It enables click-to-dial to the phone numbers detected in the web pages and originates calls.

What is Bitcally?

Bitcally is a Chrome extension by www.xcally.com. This extension has 92 weekly active users, a perfect 5.0 rating, and is most similar to FoxTel Click To Call and SIP Phone. The latest version, 0.5, was updated 2 years ago.

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Stats

Stats date:

By: http://www.xcally.com

View on Chrome Web Store

Users: 92 ▲ 1

Rating: 5.00 (14)

Version: 0.5 (Last updated: 2021-09-09)

Creation date: 2017-06-09

Manifest version: 2

Permissions:

storage
tabs
*://*/*
contextMenus
activeTab

Size: 824.32K

Email: Click to see

URLs: Website ,Privacy policy

Risk impact: High risk impact

Risk likelihood: Low risk likelihood

Found a bug?

Other platforms

Not available on Firefox

Not available on Edge

ChromeStats Rank

# 57603 ▲ 228

Other rankings

#13522 in Productivity ▼ 4 #106 in agent keyword ▼ 2 #152 in dial keyword ▲ 3 #237 in phone keyword ▲ 4

Summary

Bitcally is the extension working with the XCALLY customer care suite: it allows your contact center agents to Click and Dial any formatted phone number detected inside your Google Chrome browser!
It is simple and fast to use: just install the Bitcally extension and you will be able to dial any numbers available inside your browser with a simple Click. The phone numbers can be the Contacts inside your CRM, Ticketing system or any kind of Web page your call center agents manage.

The configuration is easy:

1. In case your agents use the XCALLY Phone bar: just install Bitcally for Chrome and they can start working with it immediatelly

2. In case your agents use external SIP phones: install Bitcally for Chrome, click on OPTIONS inside the Chrome bar extension icon and setup:
- Select "Other SIP clients"
- URL: the XCALLY server http://IP address
- The xCALLY agent USERNAME
- SAVE and you are done!
- The agent username

Insert a prefix in case you want to automatically add a prefix for each dialed extension.

Safety

Risk impact

Bitcally requires a number of risky permissions that can potentially harm your browser and steal your data. Exercise caution when installing this extension. Review carefully before installing. We recommend that you only install Bitcally if you trust the publisher.

Risk impact measures the level of extra permissions an extension has access to. A low risk impact extension cannot do much harms, whereas a high risk impact extension can do a lot of damage like stealing your password, bypass your security settings, and access your personal data. High risk impact extensions are not necessarily malicious. However, if they do turn malicious, they can be very harmful.

Risk likelihood

Bitcally has earned a fairly good reputation and likely can be trusted.

Risk likelihood measures the probability that a Chrome extension may turn malicious. This is determined by the publisher and the Chrome extension reputation on Chrome Web Store, the amount of time the Chrome extension has been around, and other signals about the Chrome extension. Our algorithms are not perfect, and are subject to change as we discover new ways to detect malicious extensions. We recommend that you always exercise caution when installing a Chrome extension, especially ones with higher risk impact and/or higher risk likelihood.

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Screenshots

User reviews

Very useful plugin for XCALLY Omni Channel contact center platform! It allowed me to enable click to dial in a breeze. Setup was really easy and in no time i was able to send calls to my unified desktop agent with one single click. Well done!