WebRTC for Vonage CC

WebRTC extension for Vonage Contact Center
What is WebRTC for Vonage CC?
WebRTC for Vonage CC is a Chrome extension designed to facilitate seamless telephone conversation via the ContactPad interface on computers or devices. The extension functions with Vonage Contact Center accounts using WebRTC technology, providing an easy method to manage incoming or outgoing calls without the need for a physical telephone. This tool ensures you don't lose calls while exploring your browser.

Extension stats

This extension was removed from Chrome Web Store on 2024-05-07
Users: 40,000+
Rating: 4.00 (18)
Version: 3.24.36 (Last updated: 2022-05-30)
Creation date: 2020-05-18
Risk impact: Very low risk impact
Risk likelihood: Very high risk likelihood
Manifest version: 2
Permissions:
  • storage
Size: 2.40M
URLs: Website

Other platforms

Not available on Firefox
WebRTC for Vonage CC (v3.24.36)
0.00 (0) 4,097+
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Extension summary

Vonage Contact Center WebRTC chrome extension.

If your Vonage Contact Center account has been deployed using WebRTC technology, you can make and receive calls in ContactPad using your usual computer or device, without any need for a physical telephone. When you use ContactPad to make or receive a call, instead of your telephone ringing as normal, additional buttons appear within ContactPad. You can use these buttons to accept incoming calls or continue with outbound calls. Using the Chrome extension allows you to carry on navigating around in browser without dropping your webRTC call.

Release Notes: https://newvoicemedia.atlassian.net/wiki/x/LwBgE

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Good quality of calls
  • Works seamlessly in multiple tabs
  • Useful ringing options
  • Ease of use
Cons
  • Connectivity issues
  • Needs to be repeatedly removed and re-added
  • Issue with ringer and playback controls on macOS
  • Doppel calls
Most mentioned
  • NewVoiceMedia
  • Ringing Options
  • Multiple tabs usage
  • Connectivity Issues
Recent reviews
Doesn't even connect, when I login to ContactPad. It still says, login to ContactPad. The Screen Lock extension works fine, so I don't get why this one is not connecting.

Very tempremental. Sometimes it works, but a lot of the time it just says connecting telephony, and never connects
by Daniel Cherrie, 2020-11-04

Good
by Veena _, 2020-03-22
View all user reviews

Extension safety

Risk impact

WebRTC for Vonage CC does not require any sensitive permissions.

Risk likelihood

WebRTC for Vonage CC is very likely to contain malware and should not be trusted. Avoid installing.

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