WebRTC for Vonage CC

WebRTC extension for Vonage Contact Center

What is WebRTC for Vonage CC?

WebRTC for Vonage CC is a Chrome extension designed to facilitate seamless telephone conversation via the ContactPad interface on computers or devices. The extension functions with Vonage Contact Center accounts using WebRTC technology, providing an easy method to manage incoming or outgoing calls without the need for a physical telephone. This tool ensures you don't lose calls while exploring your browser.

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Extension stats

This extension was removed from Chrome Web Store on 2024-05-07

By: https://contact-world.net

Users: 40,000+

Rating: 4.00 (18)

Version: 3.24.36 (Last updated: 2022-05-30)

Creation date: 2020-05-18

Risk impact: Very low risk impact

Risk likelihood: Very high risk likelihood

Manifest version: 2

Permissions:

storage

Size: 2.40M

Email: cc*****@vonage.com

URLs: Website

Other platforms

Not available on Firefox

WebRTC for Vonage CC (v3.24.36)

0.00

(0) 4,452+

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Extension summary

Analyze keywords

Vonage Contact Center WebRTC chrome extension.

If your Vonage Contact Center account has been deployed using WebRTC technology, you can make and receive calls in ContactPad using your usual computer or device, without any need for a physical telephone. When you use ContactPad to make or receive a call, instead of your telephone ringing as normal, additional buttons appear within ContactPad. You can use these buttons to accept incoming calls or continue with outbound calls. Using the Chrome extension allows you to carry on navigating around in browser without dropping your webRTC call.

Release Notes: https://newvoicemedia.atlassian.net/wiki/x/LwBgE

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Good quality of calls
Works seamlessly in multiple tabs
Useful ringing options
Ease of use

Cons

Connectivity issues
Needs to be repeatedly removed and re-added
Issue with ringer and playback controls on macOS
Doppel calls

Most mentioned

NewVoiceMedia
Ringing Options
Multiple tabs usage
Connectivity Issues

Recent reviews

Doesn't even connect, when I login to ContactPad. It still says, login to ContactPad. The Screen Lock extension works fine, so I don't get why this one is not connecting.