Chrome-Stats extension
WebRTC for Vonage CC
WebRTC extension for Vonage Contact Center
What is WebRTC for Vonage CC?
Stats
- storage
Chrome-Stats Rank
Summary
Vonage Contact Center WebRTC chrome extension.
If your Vonage Contact Center account has been deployed using WebRTC technology, you can make and receive calls in ContactPad using your usual computer or device, without any need for a physical telephone. When you use ContactPad to make or receive a call, instead of your telephone ringing as normal, additional buttons appear within ContactPad. You can use these buttons to accept incoming calls or continue with outbound calls. Using the Chrome extension allows you to carry on navigating around in browser without dropping your webRTC call.
Release Notes: https://newvoicemedia.atlassian.net/wiki/x/LwBgE
User reviews
User reviews summary
Pros
- Good quality of calls
- Works seamlessly in multiple tabs
- Useful ringing options
- Ease of use
Cons
- Connectivity issues
- Needs to be repeatedly removed and re-added
- Issue with ringer and playback controls on macOS
- Doppel calls
Most mentioned
- NewVoiceMedia
- Ringing Options
- Multiple tabs usage
- Connectivity Issues
Recent reviews
Michael Guggenbichler, 2022-12-13
Daniel Cherrie, 2020-11-04
Veena _, 2020-03-22Safety
Risk impact
WebRTC for Vonage CC is safe to use. It does not request any sensitive permissions.
Risk likelihood
WebRTC for Vonage CC has earned a fairly good reputation and likely can be trusted.
Screenshots
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