VonageConnect for Microsoft Dynamics
This is a cloud-based solution for Microsoft Dynamics and Vonage Business account users.
What is VonageConnect for Microsoft Dynamics?
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Summary
Note: You must have a confirmation code to use the features of this extension. Confirmation Codes can be obtained from your VoIP service provider.
Features Include: Click-to-Dial – Simple click any number appearing in a Google Chrome browser and the app connects the call through your Vonage Business phone system. Eliminate misdialed calls and easily tie the outbound call record to any contact or account in Microsoft Dynamics.
Incoming/Outbound Screen Pops – Know who’s calling and why with incoming screen pops that feature “decline” and “send to voicemail” options. Quickly return missed calls with the help of the missed call screen pop with “call back” or “call back and open call log window” options.
Quick Add Contacts and Accounts with Nightly Sync – Create contacts and accounts quickly while on calls with new customers. You can sync manually or set for automatic initiation.
Admin Settings Allow Workflow Options – Admins can simplify workflows by enabling features such as auto open call log window, minimum character limits in call notes, and customizable call noting.
Call Note-Taking – You can record all inbound/outbound calls for note-taking, so you’ll never have to scramble for a notepad again.
For more information: https://businesssupport.vonage.com/articles/Answer/gUnify-Microsoft-Dynamics-Connector
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Safety
Risk impact
VonageConnect for Microsoft Dynamics may not be safe to use and it requires some risky permissions. Exercise caution when installing this extension. Review carefully before installing.
Risk likelihood
VonageConnect for Microsoft Dynamics is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.
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