VonageConnect for Zoho CRM

A cloud-based solution for Zoho® users whose hosted VOIP provider supports the integration with VonageConnect.

Total ratings for VonageConnect for Zoho CRM

2.13 (Rating count: 8)

Merlin

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Recent reviews for VonageConnect for Zoho CRM

Recent rating average: 2.30

All time rating average: 2.13

Rating filters

Date	Author	Rating	Lang	Comment
2022-04-13	Nilofar Saleem			Not working after the new update
2022-02-10	Ivory			It was ok when it worked. Logged everything but the latest update is not working and I find support sending me in circles. I had to create work arounds for me and my team because it was taking too long to resolve.
2022-02-10	Ivory C		en	It was ok when it worked. Logged everything but the latest update is not working and I find support sending me in circles. I had to create work arounds for me and my team because it was taking too long to resolve.
2020-09-23	Alex Neal			The Confirmation Code is received from Vonage, for each extension. It's emailed to the Vonage User - so it would be sent to the sales rep's email you have assigned to the Vonage extension. I've done it for all my users and the click-to-call really is a huge boost. Be sure to have a spreadsheet with all Vonage extensions/users/confirmation codes, so if it ever becomes disconnected, disconnect telephony, reconnect, paste the code, and your good to go! Hope this helps!
2020-03-13	Jason Roman			We're continuing to have company-wide issues getting this to work with no response/resolution. The confirmation codes are invalid. We've got 200+ users trying to utilize this and it's killing productivity.
2019-03-27	A Google user			confirmation code not received from zoho.
2019-03-27	A Google user		en	confirmation code not received from zoho.
2019-03-04	Jen Christopher			This extension tells me the confirmation code I generated is invalid.
2019-03-04	Don Mejia			I have been trying to load the extension on my computer and it continues to fail. I have been waiting for Vonage Customer service to fix the issue and no luck so far.
2018-12-27	David Erickson			This extension works well most of the time and has been very helpful with Zoho Integration.. However at times, calls will not show as ended, so the call does not log in Zoho or it is logged as a call that lasted several hours. It looks like the extension is locking up and not completing the call log.