Zoho CRM for Gmail

A quick way to manage and add leads, contacts to Zoho CRM from Gmail.

Zoho CRM for Gmail: Manage Leads and Contacts Directly From Gmail

Zoho CRM for Gmail is a convenient and powerful tool that integrates Zoho CRM's functionalities into Gmail. Users can create new leads and contacts, log calls and add tasks, events, and notes without having to switch to the Zoho CRM window. This extension provides a complete customer profile upon opening an email from the customer, thus enabling users to keep better track of prospective deals and clients. It also facilitates timely and accurate CRM updates, enhancing the return on investment in CRM systems.

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Extension stats

By: https://zoho.com

Users: 30,000+

Rating: 3.96

(73)

Version: 1.3.3 (Last updated: 2024-09-17)

Creation date: 2020-06-11

Risk impact: Very high risk impact

Risk likelihood:

Moderate risk likelihood

Manifest version: 3

Permissions:

storage
unlimitedStorage
identity
tabs
activeTab
scripting

Host permissions:

https://mail.google.com/
https://inbox.google.com/
https://accounts.zoho.com/
https://www.zoho.com/
https://crm.zoho.com/
https://crm.zoho.eu/
https://crm.zoho.in/
https://crm.zoho.com.au/
https://crm.zoho.jp/
https://crm.zoho.uk/

Size: 1.88M

Email: su*****@zohogadgets.com

URLs: Website ,Privacy policy

Ranking

# 5,185 ▲ 76

Other rankings

#3631 in Tools ▼ 14

#131 in complete keyword 13 ▼ 4

#140 in gmail keyword 72 ▼ 5

#164 in google tasks keyword 40 ▲ 3

#174 in customer keyword 5 ▲ 4

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Other platforms

Zoho CRM Analytics (v4.2.1)

4.29

(55) 8,852+

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

Highlights:

• Create new leads and contacts right from Gmail. • See complete lead/contact detail when you open a mail. • Add tasks, events, log calls for a customer. • Create deals and notes for instant update. • FREE extension; no credit card required. • Installs in seconds, easy to use.

⦿ Manage your Zoho CRM from Gmail.

Why switch windows when you can manage your CRM from Gmail? Zoho CRM for Gmail shows you a complete customer profile immediately upon opening an email from the customer. Instantly view customers’ contact information without opening Zoho CRM. You can create new Contacts and Leads, and log calls, add tasks, events, allowing you to keep better track of prospective deals and customers.

⦿ Keep track of all your information.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Allows adding new leads or contacts without leaving Gmail
Quick way to update CRM from email
Useful for viewing CRM information directly from Gmail

Cons

Multiple bugs and functionalities that do not work as intended
Limited ability to add multiple recipients from email threads
Poor user experience with too many steps required to access information
Inadequate support and communication issues with the development team

Most mentioned

Authentication and login issues
Complexity and lack of user-friendliness in accessing CRM pages
Lack of effective support and updates from Zoho

User reviews

Clicking "authenticate google," the first step of enabling this plug in, does not work. 1 star because 0 stars isn't an option.

Rob Brawders, 2024-11-21

I Used it in the past, and tried to reinstall now, but the new login with Google Auth did not work. Tried to reach out to Zoho CRM support and was sent back to Google Support. I will get lost....

Marco [MAC] Carvalho - INFP, 2024-01-31

This used to be great. BUT their updated version doesn't let you choose which user on a given email thread you want to add to the CRM. It's so bad that on an email between me and a single prospect, if only gives me the option to add Myself to the CRM! Useless.