Zoho CRM for Gmail

Name: Zoho CRM for Gmail
Rating: 3.945945945945946 (74 reviews)
Author: https://zoho.com

A quick way to manage and add leads, contacts to Zoho CRM from Gmail.

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Zoho CRM for Gmail is a free and easy-to-use Chrome extension that lets you manage your CRM directly from your Gmail inbox. With this extension, you can create new leads and contacts instantly when you receive emails, view detailed customer profiles without leaving Gmail, and keep all your CRM information up to date by adding tasks, events, logging calls, creating deals, and making notes.

This powerful tool streamlines your workflow by eliminating the need to switch between windows, ensuring you never miss an opportunity to update your CRM. It enhances productivity and maximizes your CRM investment by making lead and contact management quick and efficient.

Productivity Sales Marketing

By:

Users:

Rating:

Version:

1.3.5 Last updated: 2025-03-27

Creation date:

2020-06-11

Risk:

Permissions:

storage
unlimitedStorage
identity
tabs
activeTab
scripting

Host permissions:

https://mail.google.com/
https://inbox.google.com/
https://accounts.zoho.com/
https://www.zoho.com/
https://crm.zoho.com/
https://crm.zoho.eu/
https://crm.zoho.in/
https://crm.zoho.com.au/
https://crm.zoho.jp/
https://crm.zoho.uk/

See more ⏷

Size:

1.89M

Email:

su*****@zohogadgets.com

URLs:

Website ,Privacy policy

Full description:

See detailed description ⏷

Source:

Chrome Web Store

Updated:

a day ago

Ranking

# 4,909 ▼ 58

Other rankings

#3724 in Tools ▼ 30

#97 in gmail keyword 50 ▼ 7

#101 in complete keyword 8

#103 in customer keyword 14

#139 in google keep keyword 50 ▼ 8

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User reviews

Users appreciate Zoho CRM for Gmail's seamless Gmail integration, enabling quick addition of leads and viewing CRM data without switching apps. It's praised for boosting daily management and having helpful support. However, many report persistent issues including authentication failures, connection drops, limited contact detection only to the latest sender, poor account search and organization, and absence of automation for lead addition. These drawbacks impact reliability, especially for power users handling large volumes.

Pros

Quick and easy to add leads or contacts directly from Gmail without leaving the inbox.
Smooth integration between Gmail and Zoho CRM, enhancing daily workflow efficiency.
Helpful features like adding tasks, events, and viewing CRM information inside Gmail.
Responsive and effective customer support in some cases.
Allows management of multiple Gmail accounts through different Chrome browsers, beneficial for teams.

Cons

Frequently loses connection or synchronization with Gmail, causing functionality issues.
The extension often fails to authenticate or log in with Google accounts, leading to user frustration.
Limited detection of email participants: only the most recent sender is recognized, preventing addition of all relevant contacts.
No search functionality for accounts, and accounts aren't organized, hindering usability.
Lack of automation for adding leads from Gmail emails; manual addition is tedious for users with high email volume.

Recent reviews

Muy práctica, pero a veces pierde la conexión/sincronicidad con el correo y no funciona.

Seliana Colmenares, 2025-02-26

Clicking "authenticate google," the first step of enabling this plug in, does not work. 1 star because 0 stars isn't an option.

Rob Brawders, 2024-11-21

I Used it in the past, and tried to reinstall now, but the new login with Google Auth did not work. Tried to reach out to Zoho CRM support and was sent back to Google Support. I will get lost....

Marco [MAC] Carvalho - INFP, 2024-01-31

View all user reviews ›

Extension safety

Risk impact

Zoho CRM for Gmail requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk impact analysis details

Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
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Risk likelihood

Zoho CRM for Gmail is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

Risk likelihood analysis details

High This extension has low user count. Unpopular extensions may not be stable or safe.
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Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
Good **** ********* *** **** **** *******

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