DragApp: Gmail shared inbox

Turn Gmail into a collaboration tool for teams to manage shared inbox, Help Desk, CRM, Task Management and more from Gmail.

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DragApp: Gmail Shared Inbox - Collaboration and Productivity Tool

DragApp: Gmail shared inbox is a Chrome extension that revolutionizes your Gmail experience by turning it into a team collaboration hub. It enables managing shared inboxes, personalized email templates, assigning emails, adding tasks and providing team chat facilities within Gmail. It also presents features like workflow automation, email analytics, internal live chat, shared labels, and the ability to integrate with thousands of apps. Ideal for Google Workspace users, it serves as a comprehensive solution covering Help Desk, CRM, Task Management and more in one place.

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Extension stats

By: https://www.dragapp.com

Users: 20,000+

Rating: 4.09

(703)

1 ratings

Version: 17.3.1 (Last updated: 2024-12-13)

Creation date: 2020-07-03

Risk impact: Very high risk impact

Risk likelihood:

Very low risk likelihood

Manifest version: 3

Permissions:

scripting

Host permissions:

https://app.dragapp.com/*
https://*.google.com/*
https://www.googleapis.com/*
https://mail.google.com/
https://inbox.google.com/

Size: 9.80M

Email: ni*****@dragapp.com

URLs: Website ,Privacy policy

Ranking

# 5,716 ▲ 71

Other rankings

#531 in Workflow & Planning ▼ 4

#25 in drag keyword 34 ▼ 2

#61 in inbox keyword 26 ▼ 27

#62 in mention keyword 2 ▼ 18

#90 in automation template keyword 29 ▲ 11

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Other platforms

Not available on Android

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

Bring email collaboration, workflow automation and individual productivity into your Gmail inbox. Built for Google Workspace users.

✓ Manage shared inboxes or Google Groups like support@, sales@ or info@. ✓ Use shared boards in Kanban, list or preview views to create all types of workflows in Gmail. ✓ Know who is working on what with email assignment. ✓ Collaborate with team members within the context of a specific task with internal live chat and email comments. ✓ Create automation rules for your workflows. ✓ Create custom fields to add information specific to your company’s workflows. ✓ Personalize email templates and follow-up email sequences. ✓ Report on individual and team performance with email analytics. ✓ Integrate Drag to 4,000+ apps via Zapier. ✓ Manage workflows on the go with a mobile app.

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User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Great for managing emails efficiently
User-friendly and integrates well with Gmail
Helps improve teamwork and collaboration
Affordable compared to other CRM solutions
Easy to use and boosts productivity

Cons

Frequent glitches and bugs causing disruptions
Poor customer support and unresponsive service
Certain functions not working as intended (e.g., email sequences)
Inconsistent performance leading to lost business opportunities
General dissatisfaction with product quality

Most mentioned

Glitches and bugs
Poor customer support
Efficiency in managing emails
User-friendly interface
Integrates well with Gmail

User reviews

Great and fast response. Thank you

Patrycja Rejnin, 2024-12-12

This app has been nothing but a headache for our company. From day one, it's been riddled with glitches and bugs. We've experienced daily issues, which has disrupted our workflow and caused unnecessary frustration. For a tool that is supposed to improve efficiency, it's done the opposite. We're extremely disappointed and wouldn't recommend this app to anyone looking for a reliable solution.

Jill Smith, 2024-12-06

I had high hopes for this company based on the effectiveness it advertises, but unfortunately, my experience was far from positive. The customer service has been very unhelpful in resolving any tech issues. The DRAGAPP itself was also a letdown. It didn't match the description online, and the quality/functions was subpar for the price. Overall, the lack of communication, poor product quality, and frustrating glitches have left me completely dissatisfied. I would not recommend this company/APP to anyone!