DragApp: Gmail shared inbox
Turn Gmail into a collaboration tool for teams to manage shared inbox, Help Desk, CRM, Task Management and more from Gmail.
Total ratings
4.09
(Rating count:
703)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Great for managing emails efficiently
- User-friendly and integrates well with Gmail
- Helps improve teamwork and collaboration
- Affordable compared to other CRM solutions
- Easy to use and boosts productivity
Cons
- Frequent glitches and bugs causing disruptions
- Poor customer support and unresponsive service
- Certain functions not working as intended (e.g., email sequences)
- Inconsistent performance leading to lost business opportunities
- General dissatisfaction with product quality
Most mentioned
- Glitches and bugs
- Poor customer support
- Efficiency in managing emails
- User-friendly interface
- Integrates well with Gmail
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User reviews
Recent rating average:
3.30
All time rating average:
4.09
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-12-12 |  | | en | Great and fast response. Thank you |
| 2024-12-06 |  | | en | This app has been nothing but a headache for our company. From day one, it's been riddled with glitches and bugs. We've experienced daily issues, which has disrupted our workflow and caused unnecessary frustration. For a tool that is supposed to improve efficiency, it's done the opposite. We're extremely disappointed and wouldn't recommend this app to anyone looking for a reliable solution. |
| 2024-12-06 |  | | en | I had high hopes for this company based on the effectiveness it advertises, but unfortunately, my experience was far from positive. The customer service has been very unhelpful in resolving any tech issues. The DRAGAPP itself was also a letdown. It didn't match the description online, and the quality/functions was subpar for the price. Overall, the lack of communication, poor product quality, and frustrating glitches have left me completely dissatisfied. I would not recommend this company/APP to anyone! |
| 2024-12-06 |  | | en | If I could give zero stars, I would. DragApp is incredibly glitchy, and these glitches severely disrupt our day-to-day business operations. Issues such as cards disappearing entirely, tags vanishing on their own, and automations failing are just the tip of the iceberg. We have lost so many clients and referrals due to these problems. Today for example, Dragapp is completely down for our business and no one in customer support cares. The most frustrating part, however, is their customer support. Despite using DragApp for quite some time, they have not resolved a single issue for us. It seems like they only have one person handling support, as we are always contacted by the same individual, who has repeatedly proven to be completely inefficient. I even raised these concerns with their so-called "Growth Manager" and explicitly stated that I no longer wanted to be contacted by this specific individual in customer service. Instead of addressing my concerns, he brushed them aside and tried to sell me upgrades. I WOULD NEVER RECOMMEND DRAGAPP TO ANYONE! |
| 2024-12-06 |  | | en | RUUUUUUNNNN THE OTHER WAY IF YOU ARE THINKING ABOUT GETTING THIS PRODUCT. BETWEEN THE MALFUNCTIONS, GLITCHES, AND HORRIBLE CUSTOMER SERVICE, IT HAS DONE NOTHING BUT CAUSE ME STRESS AND LOSS OF INCOME FOR MY BUSINESS. |
| 2024-11-05 |  | | de | Ein super System, um sich mit anderen zu koordinieren, sehr zu empfehlen. |
| 2024-10-17 |  | | de | Ich bin absolut begeistert von Drag! Es hat meinen Arbeitsalltag enorm vereinfacht. Dank der übersichtlichen Benutzeroberfläche und der intuitiven Handhabung kann ich meine E-Mails jetzt viel effizienter verwalten. Es ist reibungslos in Gmail integriert. |
| 2024-10-07 |  | | en | Drag supports our capacity to work as a team to manage and provide services to our clients. We easily communicate among our small team about the work we are doing for our clients and what stage we are at. Drag is professional and user-friendly! |
| 2024-10-07 |  | | en | We're all using Drag here at CICR! Such a simple yet effective tool to organize emails and assign them to team members etc... Amazing! |
| 2024-10-05 |  | | [email protected] |
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