Hiver: AI-powered customer service platform

Hiver is an easy-to-use customer service platform that unifies communication channels, apps, and data for stellar customer support.

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Hiver: AI-Powered Customer Service Solution

Hiver: AI-powered customer service platform is an innovative tool that enhances real-time collaboration across various customer communication channels, integrating apps and automating processes to boost team productivity. Trusted by over 10,000 diverse teams globally, Hiver simplifies management of shared inboxes, offers AI-driven live chat, builds customer knowledge bases, automates workflows, and provides robust analytics—all within your existing email interface. Start your free trial today!

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Extension stats

By: https://hiverhq.com

Users: 40,000+

Rating: 4.60

(284)

Version: 7.2.42 (Last updated: 2025-03-06)

Creation date: 2020-06-02

Permissions:

scripting

Host permissions:

*://mail.google.com/*

Size: 12.50M

Email: su*****@hiverhq.com

URLs: Website ,Privacy policy

Full description: See detailed description

Ranking

# 3,620 ▲ 94

Other rankings

#343 in Workflow & Planning ▲ 5

#2 in customer keyword 36

#19 in service keyword 19 ▲ 2

#23 in platform keyword 2 ▼ 1

#38 in deliver keyword 25

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Other platforms

Not available on Android

Not available on Firefox

Not available on Edge

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Easy to get up and running
Effective Gmail integration
Templates save time on repetitive emails
Quick and efficient customer support

Cons

Most mentioned

GMAIL integration is key
Templates have saved time
Quick help from live representative
Ease of setup

User reviews

Hiver is very Most Important tools. It is really easy to get up and running and the GMAIL integration is key. The templates have saved our TEAM so much time - NUMBER **1-(888) 303-0967** more copying and pasting the same info into a thousand different emails!

Travelo blog, 2024-12-13

Hiver is very Most Important tools. It is really easy to get up and running and the GMAIL integration is key. The templates have saved our TEAM so much time - NUMBER **1-(831) 249-1313** more copying and pasting the same info into a thousand different emails!

mikal Smith, 2024-12-09

Hiver is a very Most Important tools. It is really easy to get up and running and the GMAIL integration is key. The templates have saved our TEAM so much time - NUMBER **1-(831) 249-1313** more copying and pasting the same info into a thousand different emails!

Jhony Sins, 2024-12-09

View all user reviews

Extension safety

Risk impact

Hiver: AI-powered customer service platform requires a few sensitive permissions. Exercise caution before installing.

Risk impact analysis details

Critical Request access to the following domains: google.com
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Risk likelihood

We don't have sufficient data to confidently determine the risk likelihood of Hiver: AI-powered customer service platform. Use it at your own risk.

Risk likelihood analysis details

High This extension was recently updated in the past month. New updates may not be stable or safe.
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Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
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