Keeping | The Original Help Desk for Gmail™
Keeping turns your Gmail into a help desk. Manage customer support from Gmail.
What is Keeping | The Original Help Desk for Gmail™?
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Summary
Manage customer support from Gmail.
Keeping is a Gmail extension that turns your Gmail inbox into a help desk.
It’s the ideal solution for teams and businesses of all sizes to deliver better customer support without having to use an external help desk.
★ ADD COLLABORATION TO GMAIL & LET EVERYONE IN YOUR TEAM ANSWER SUPPORT EMAILS TOGETHER
For excellent customer service, your entire team should be involved. Keeping lets everyone in your team receive, respond to and assign support emails directly from within their own mailbox. All support emails get shared and responses are automatically synchronized, to avoid double work. No more Cc’s, Bcc’s, Forwards and emails that get lost.
★ SPEND LESS TIMES ANSWERING SUPPORT EMAILS
There’s no bigger drain on productivity than being forced to type the same replies over and over again. When a new support email comes in, Keeping™ automatically suggests possible responses based on previous answers.
User reviews
User reviews summary
Pros
- Seamless integration with Gmail
- Cost-effective
- Great for managing support tickets
- Good customer support
- Helps increase productivity
Cons
- Occasional outages
- Stability issues
- Limited features and functionalities
- Issues with accents and special characters
- Customer support response time
Most mentioned
- Seamless integration with Gmail
- Great for managing support tickets
- Cost-effective
- Occasional outages
- Customer support
Recent reviews
Safety
Risk impact
Keeping | The Original Help Desk for Gmail™ may not be safe to use and it requires some risky permissions. Exercise caution when installing this extension. Review carefully before installing.
Risk likelihood
Keeping | The Original Help Desk for Gmail™ has earned a good reputation and can be trusted.
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