Scribsi

For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.

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Extension stats

This extension was removed from Chrome Web Store on 2023-02-01 due to Chrome Web Store policy violation

By: Logawi

Users: 62

Version: 0.1.8 (Last updated: 2015-03-23)

Creation date: 2015-03-23

Risk impact: Low risk impact

Risk likelihood: Very high risk likelihood

Manifest version: 2

Permissions:

http://mimi.logawi.com/
http://127.0.0.1:8000/
contextMenus

Size: 244.74K

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Extension summary

Analyze keywords

Elevate Customer Satisfaction

Successful Customer Service Reps do more than just answer question and close tickets. They engage and delight their customers and get high customer satisfaction rates.

Scribsi helps Customer Service Reps communicate clearly and effectively. It “listens” to the conversation and provides real-time guidance that helps to compose more accurate, clear and relevant replies.

How it works:

1 Compose your message on Zendesk 2 Revise your message using Scribsi’s tone and clarity feedback 3 Send your reply and delight your customers!

Features:

• Native Zendesk integration