Chrome-Stats extension
Scribsi
For customer service reps, sending the right response is more than just answering a question. Scribsi - every response counts.
Stats
- http://mimi.logawi.com/
- http://127.0.0.1:8000/
- contextMenus
Other platforms
Summary
Elevate Customer Satisfaction
Successful Customer Service Reps do more than just answer question and close tickets. They engage and delight their customers and get high customer satisfaction rates.
Scribsi helps Customer Service Reps communicate clearly and effectively. It “listens” to the conversation and provides real-time guidance that helps to compose more accurate, clear and relevant replies.
How it works:
1 Compose your message on Zendesk 2 Revise your message using Scribsi’s tone and clarity feedback 3 Send your reply and delight your customers!
Features:
• Native Zendesk integration
Safety
Risk impact
Scribsi is relatively safe to use as it requires very minimum permissions.
Risk likelihood
Scribsi is very likely to contain malware and should not be trusted. Avoid installing.
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