OpenFlow

OpenFlow is the field app of the Open Facilities platform, used by professional teams in cleaning, building maintenance, and operational management to perform and record daily activities.

Who uses OpenFlow?
• Field staff perform daily tasks with guided checklists
• Supervisors monitor executions and open maintenance tickets
• Supervisors consult reports and monitor workstations in real time
• Managers and administrators receive notifications of non-conformities

Key Features
• QR code reading to quickly open locations, assets, and vehicles
• Configurable checklists with mandatory questions, evidence photos, and automatic non-conformity detection
• Task execution with guided start, pause, and end flow
• Ticket logging (maintenance, support, incidents) with photo and description
• Public service quality evaluation via QR code (no login required)
• Asset and vehicle inventory with usage and maintenance history
• Push notifications for assigned tasks, tickets, and operational alerts
• Partial offline synchronization — records are saved on the device and sent when the connection is restored

Technology and Security
• 100% HTTPS communication with Open Facilities' private backend
• Passwords stored with bcrypt hash; sessions with JWT and refresh tokens
• Camera and notification permissions requested only at the time of use
• Compliance with LGPD: privacy policy at open.log.br/privacy

How it works
OpenFlow is a corporate tool. Accounts are created by the contracting company (Open Facilities client) in the web administrative panel — the employee receives the credentials and installs the app to register the operation in the field. There is no public registration, subscriptions, or in-app purchases.

After logging in, the employee accesses:
• The dashboard with assigned tasks
• QR code scanning to identify the work location
• Execution of the task checklist, with photo capture when required
• Task completion with confirmation and submission of evidence
• History of their own executions and calls

About Open Facilities
Open Facilities develops operational management solutions for the facilities sector in Brazil. OpenFlow is the mobile component of the platform and works in conjunction with the administrative web panel accessible at open.log.br.

Support
For questions about access, configuration, or operational use, contact the administrative team of the contracting company. For privacy or data deletion issues, write to privacidade@open.log.br.