Fieldops - Le terrain en clair

FieldOps is the field service management application designed for maintenance teams: HVAC, electrical, plumbing, and multi-technical. From the service ticket to the customer's signature, everything is done in a single tool—at the office on the web, on mobile, and on tablets, even without an internet connection.

THE FIELD, CLEARLY EXPOSED

The technician starts their day with "My Day": their scheduled jobs, emergencies, and route. On-site, they follow a guided checklist, record data, take time-stamped photos, get the customer's signature, and close the job with a location check. The PDF report is sent to the customer even before they leave the site.

WORKS OFFLINE

No network? Work continues. Tickets, checklists, photos, and signatures are saved on the device and automatically sync when the connection is restored, ensuring nothing is lost. Designed for areas with uneven coverage.

FOR THE WHOLE TEAM

• Technician: "My Day" section, tickets, checklists, photos, customer signature, and equipment scanning via QR code.

• Dispatcher: Technician scheduling, drag-and-drop route creation, and conflict reporting.

• Manager: Real-time dashboard, KPIs, team workload, ticket flow, and reports.

YOUR CUSTOMERS, SITES, AND EQUIPMENT

Structured customer and site database, equipment records with complete intervention history, QR code stickers to affix to machines: a scan gives the technician access to the record and the entire history—with permission controls to protect your data.

WORK WITH YOUR PARTNERS

Invite partner companies to your tickets: each manages its own team, roles, and permissions, without seeing each other's data. Ideal for clients, property managers, and fleet managers.

SECURITY AND COMPLIANCE

• Two-factor authentication (MFA)
• Granular roles and permissions per company
• Comprehensive activity log
• Data hosted in the European Union, GDPR compliant

SIMPLE PRICING

30-day free trial, no credit card required. Starter, Pro, Business, and White Label packages (logo and color customization) to support your team's growth.

FieldOps is designed in the French West Indies for field teams who want traceable interventions, reassured clients, and paperless days.

Support: support@fieldops.fr — https://www.fieldops.fr