LogMeIn Rescue Customer

Name: LogMeIn Rescue Customer
Rating: 4.6 (3939 reviews)
Author: GoTo Group, Inc.

By: GoTo Group, Inc.

Utilities

Features & Capabilities

LogMeIn Rescue Customer is a remote support tool that lets a trusted technician connect to your device via a six-digit PIN to troubleshoot issues. It enables live chat, access to system diagnostics, and the ability to push profiles and settings to your device as needed. Only install if directed by a trusted technician.

Usage is simple: install the app, launch it, enter the six-digit PIN provided by your technician, and allow the session. Technicians can view diagnostics and push updates to email, APN, and WiFi settings to help resolve the problem.

User Growth & Download Statistics

App Privacy & Security Developer Tools

By:

GoTo Group, Inc.

Rating:

4.60

(3,939) 63 new ratings

Version:

7.51 Last updated: 2026-03-19

Version code:

883425959

Creation date:

2013-06-27

Compatible devices:

Size:

70.55MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 30,099 ▲ 162

Other rankings

#24 in login keyword 18 ▲ 2#59 in customer keyword 12 ▲ 18

Other platforms

LogMeIn Rescue Customer (v8.9.2-47)

4,037,599 4.62

(5,524)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

GoTo Group, Inc.

Apple Apps Store

https://apps.apple.com/us/app/logmein-rescue-customer/id661269562

Website:

https://secure.logmeinrescue.com

User Reviews

Overall, reviews are overwhelmingly positive. Customers repeatedly praise knowledgeable, skilled technicians who explain things clearly and take time to be thorough. The staff are described as patient, helpful, and professional, with sessions that are easy to follow and personable. Users report effective problem solving that gets devices back up and running quickly, often across a range of tasks such as Gmail setup, iPad connectivity, and phone resets. The tone reflects reliable, prompt remote support and good communication, resulting in high satisfaction and willingness to recommend the service.

Pros

Knowledgeable and skilled technicians who explain things clearly
Very patient and helpful staff
Effective problem solving that gets devices up and running quickly
Clear communication and thorough guidance during sessions
Broad range of issues handled (e.g., Gmail, iPad, resets) with successful outcomes

Cons

Recent reviews

Vee was great

by Di*****, 2026-05-23

Very good everything. Thanks

by Ji*****, 2026-05-23

Our hour long session with our technical coach effectively and efficiently solve all of our issues of completing the setup for our new iPhone 17 and cleaning up our billing and application activation off plan add-ons. We highly recommend this tech coaching. Thank you!