Make and receive calls in our extension. Use your custom templates to make the contact match more comfortable than ever.
What is GoTo for Google Chrome?
'GoTo for Google Chrome' is an easy-to-use extension that enhances your customer interaction experience. It allows users to make calls directly from the websites they are browsing, manages their incoming call notifications to prevent misses, and efficiently integrates with their CRM system. Users can also customize or use built-in templates to search for contacts based on their phone numbers.
Extension stats
By: LogMeIn Inc.
Users: 10,000+
Rating: 3.38
(29)
Creation date: 2020-04-22
Risk impact: High risk impact
Risk likelihood: Low risk likelihood
Manifest version: 2
Permissions:
Size: 9.85M
Email: go*****@logmein.com
URLs: Privacy policy
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Extension summary
- Enjoy the opportunity to make a call by clicking the numbers on the websites you are browsing
- Set your incoming call notifications enabled to avoid missing any of your important calls
- Do you use a CRM? Use our built-in custom templates, or create your own to find your contacts based on the phone number.
- Easy to use: you will avoid any troubles with using our step by step onboarding process
User reviews
Pros
- It is practical and allows easy calling with different number formats.
- Excellent download time and does not disrupt web browsing.
- Good support response time.
- Helps with making calls quickly.
Cons
- Often stops working or has reliability issues.
- Incompatible with some websites (e.g., new Facebook redesign).
- Requires the settings tab to remain open for it to work reliably.
- Doesn't always recognize phone numbers from Google Sheets.
- Poor call notification experience.
Most mentioned
- Reliability issues
- Incompatibility with VPN
- Problems after recent updates
- Need for additional effort to function properly
- General frustration with performance
Recent reviews
Extension has just completely stopped working. Says to sign in but there is no field for username or password and hitting "sign in" does nothing. Actually a pretty solid extension if it worked.
UPDATE: I finally figured out that the extension stopped playing nice with my VPN gateway. Never had an issue with it prior to a couple days ago. Unfortunately, if I have to choose one or the other I have to choose our VPN gateway at my office for our systems so it looks like I will no longer be able to use this extension since our security certifications require it. I don't understand what changed a couple days ago but I hope GoTo fixes this as I'd assume the vast majority of its clients (businesses) if not all use an on-premise VPN these days to protect and secure their network.
Its so practical, GoToConnect team have really given attention to detail on how it calls to app.goto.com (webphone), Desk Phone and GTC Desktop Application. They have made sure that the all number format (tel:xxx URL as well as plain text) can be called with ease.
just got this Update from Jive to Gotoconnect, FRUSTRATED? no, I'M EXTREMLY FRUSTRATED. The old version it was a lot better than this one, This one doesn't recognize the phone numbers from GOOGLE SHEETS, you can not chose which "device" will ring while you are using the click to call option. I like updates but when those are good ones , I see no reason for update when the extension takes from you all what it was good in the extension, EXTREMLY DISSAPOINTED IN THIS UPDATE
Extension safety
Risk impact
GoTo for Google Chrome requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.
Risk likelihood
GoTo for Google Chrome has earned a fairly good reputation and likely can be trusted.
Upgrade to see risk analysis details
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