GoTo for Google Chrome

Make and receive calls in our extension. Use your custom templates to make the contact match more comfortable than ever.

GoTo for Google Chrome: Call and CRM Extension

'GoTo for Google Chrome' is an easy-to-use extension that enhances your customer interaction experience. It allows users to make calls directly from the websites they are browsing, manages their incoming call notifications to prevent misses, and efficiently integrates with their CRM system. Users can also customize or use built-in templates to search for contacts based on their phone numbers.

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Extension stats

By: LogMeIn Inc.

Users: 10,000+

Rating: 3.38

(29)

Version: 3.0.3 (Last updated: 2022-06-23)

Creation date: 2020-04-22

Risk impact: High risk impact

Risk likelihood:

Low risk likelihood

Manifest version: 2

Permissions:

identity
storage
notifications
contextMenus
tabs
https://*.jive.com/*
https://*.getgo.com/*

Size: 9.85M

Email: go*****@logmein.com

URLs: Privacy policy

Ranking

# 9,189 ▲ 59

Other rankings

#11104 in Workflow & Planning ▲ 20 #298 in sheets extension keyword 13 ▲

Other platforms

Not available on Android

Not available on Firefox

GoTo for Microsoft Edge (v3.0.3)

0.00

(0) N/A

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Extension summary

Analyze keywords

Enjoy the opportunity to make a call by clicking the numbers on the websites you are browsing
Set your incoming call notifications enabled to avoid missing any of your important calls
Do you use a CRM? Use our built-in custom templates, or create your own to find your contacts based on the phone number.
Easy to use: you will avoid any troubles with using our step by step onboarding process

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

It saves time and is easy to use.
Excellent download time and does not disrupt web browsing.
Good program for making calls quickly when it works.

Cons

Inconsistent functionality and reliability; often doesn't work when needed.
Incompatibility with other applications or browser updates (e.g., Facebook redesign).
Issues with notifications for incoming calls and poor integration with softphone apps.

Most mentioned

Doesn't work consistently, requiring frequent restarts and clearing browser history.
Problems with signing in and the need for mouse interaction instead of keyboard shortcuts.
Frustrations with updates that remove previously functional features.

User reviews

Extension has just completely stopped working. Says to sign in but there is no field for username or password and hitting "sign in" does nothing. Actually a pretty solid extension if it worked. UPDATE: I finally figured out that the extension stopped playing nice with my VPN gateway. Never had an issue with it prior to a couple days ago. Unfortunately, if I have to choose one or the other I have to choose our VPN gateway at my office for our systems so it looks like I will no longer be able to use this extension since our security certifications require it. I don't understand what changed a couple days ago but I hope GoTo fixes this as I'd assume the vast majority of its clients (businesses) if not all use an on-premise VPN these days to protect and secure their network.

Michael Schnebelen, 2021-08-31

Its so practical, GoToConnect team have really given attention to detail on how it calls to app.goto.com (webphone), Desk Phone and GTC Desktop Application. They have made sure that the all number format (tel:xxx URL as well as plain text) can be called with ease.

Dipak Nandha, 2021-08-26

just got this Update from Jive to Gotoconnect, FRUSTRATED? no, I'M EXTREMLY FRUSTRATED. The old version it was a lot better than this one, This one doesn't recognize the phone numbers from GOOGLE SHEETS, you can not chose which "device" will ring while you are using the click to call option. I like updates but when those are good ones , I see no reason for update when the extension takes from you all what it was good in the extension, EXTREMLY DISSAPOINTED IN THIS UPDATE