GoTo for Google Chrome
Make and receive calls in our extension. Use your custom templates to make the contact match more comfortable than ever.
Total ratings
3.38
(Rating count:
29)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- It saves time and is easy to use.
- Excellent download time and does not disrupt web browsing.
- Good program for making calls quickly when it works.
Cons
- Inconsistent functionality and reliability; often doesn't work when needed.
- Incompatibility with other applications or browser updates (e.g., Facebook redesign).
- Issues with notifications for incoming calls and poor integration with softphone apps.
Most mentioned
- Doesn't work consistently, requiring frequent restarts and clearing browser history.
- Problems with signing in and the need for mouse interaction instead of keyboard shortcuts.
- Frustrations with updates that remove previously functional features.
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User reviews
Recent rating average:
3.40
All time rating average:
3.38
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2021-09-02 | Michael Schnebelen | | Extension has just completely stopped working. Says to sign in but there is no field for username or password and hitting "sign in" does nothing. Actually a pretty solid extension if it worked. UPDATE: I finally figured out that the extension stopped playing nice with my VPN gateway. Never had an issue with it prior to a couple days ago. Unfortunately, if I have to choose one or the other I have to choose our VPN gateway at my office for our systems so it looks like I will no longer be able to use this extension since our security certifications require it. I don't understand what changed a couple days ago but I hope GoTo fixes this as I'd assume the vast majority of its clients (businesses) if not all use an on-premise VPN these days to protect and secure their network. | |
| 2021-08-31 |  | | en | Extension has just completely stopped working. Says to sign in but there is no field for username or password and hitting "sign in" does nothing. Actually a pretty solid extension if it worked. UPDATE: I finally figured out that the extension stopped playing nice with my VPN gateway. Never had an issue with it prior to a couple days ago. Unfortunately, if I have to choose one or the other I have to choose our VPN gateway at my office for our systems so it looks like I will no longer be able to use this extension since our security certifications require it. I don't understand what changed a couple days ago but I hope GoTo fixes this as I'd assume the vast majority of its clients (businesses) if not all use an on-premise VPN these days to protect and secure their network. |
| 2021-08-26 |  | | Its so practical, GoToConnect team have really given attention to detail on how it calls to app.goto.com (webphone), Desk Phone and GTC Desktop Application. They have made sure that the all number format (tel:xxx URL as well as plain text) can be called with ease. | |
| 2021-08-26 |  | | en | Its so practical, GoToConnect team have really given attention to detail on how it calls to app.goto.com (webphone), Desk Phone and GTC Desktop Application. They have made sure that the all number format (tel:xxx URL as well as plain text) can be called with ease. |
| 2021-04-19 | Decade Logistics | | just got this Update from Jive to Gotoconnect, FRUSTRATED? no, I'M EXTREMLY FRUSTRATED. The old version it was a lot better than this one, This one doesn't recognize the phone numbers from GOOGLE SHEETS, you can not chose which "device" will ring while you are using the click to call option. I like updates but when those are good ones , I see no reason for update when the extension takes from you all what it was good in the extension, EXTREMLY DISSAPOINTED IN THIS UPDATE | |
| 2021-04-19 |  | | en | just got this Update from Jive to Gotoconnect, FRUSTRATED? no, I'M EXTREMLY FRUSTRATED. The old version it was a lot better than this one, This one doesn't recognize the phone numbers from GOOGLE SHEETS, you can not chose which "device" will ring while you are using the click to call option. I like updates but when those are good ones , I see no reason for update when the extension takes from you all what it was good in the extension, EXTREMLY DISSAPOINTED IN THIS UPDATE |
| 2020-10-23 |  | | Great extension when it works. Today I discovered that it is incompatible with the new Facebook redesign. I have the Jive gotoconnect extension installed on chromium-edge from the chrome web store. It is mangling post text in the new facebook and makes the courser jump all over the place when copying/pasting/typing. This makes it impossible to post or edit page posts accurately. Disabling Jive extension immediately fixes the issue, reenabling causes the issue again. Hope they can discover the problem. | |
| 2020-10-23 |  | | en | Great extension when it works. Today I discovered that it is incompatible with the new Facebook redesign. I have the Jive gotoconnect extension installed on chromium-edge from the chrome web store. It is mangling post text in the new facebook and makes the courser jump all over the place when copying/pasting/typing. This makes it impossible to post or edit page posts accurately. Disabling Jive extension immediately fixes the issue, reenabling causes the issue again. Hope they can discover the problem. |
| 2020-03-05 |  | | Correction to a previous review of mine, I reached out to Support, and they got back with me the next day, there is a bug on Google Chrome that you have to use your mouse to click to sign in, instead of hitting the Enter key, which fixed everything. Good program, helps with making calls quickly | |
| 2020-03-04 |  | | en | Correction to a previous review of mine, I reached out to Support, and they got back with me the next day, there is a bug on Google Chrome that you have to use your mouse to click to sign in, instead of hitting the Enter key, which fixed everything. Good program, helps with making calls quickly |
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