What is Avaya Communicator for Web?
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Extension summary
Connect and communicate with ease
Easily find, connect and communicate with others inside the cloud-based business applications you use everyday with Avaya Communicator for Web. Avaya Communicator for Web gives you access to real-time engagement tools such as voice, video, presence, instant messaging, and conferencing services inside Salesforce.com, Google Apps and Office 365.
Need Help Getting Started: Please visit: https://support.avaya.com/contact/
Avaya Communicator for Web supports Avaya IP Office Preferred Edition, IP Office Server Edition, and IP Office Select release 9.1.4 or later. Avaya one-X Portal is required, along with one of the following licenses - Mobile Worker, Office Worker, Teleworker, Power User. Salesforce integration requires Salesforce Open CTI and works with Salesforce Enterprise or Unlimited editions.
User reviews
- Integrates well with Salesforce, Office 365, and Google Suite
- Easy installation and setup
- Accessible from any location (office, home, internet cafe)
- Works great for click-to-dial functionality
- Offers unique features for users
- Limited support options
- Issues with compatibility on Salesforce Lightning
- Persistently opens after signing out of the application
- Reported bugs affecting some users after updates
- Difficulties in obtaining timely technical support
- Works great with integrations
- Easy installation
- Support issues
- Click-to-dial functionality
- Compatibility problems with Salesforce Lightning
Recent reviews
Extension safety
Risk impact
Avaya Communicator for Web requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.
Risk likelihood
Avaya Communicator for Web has earned a fairly good reputation and likely can be trusted.
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