RingCentral RingCX for Zoho

RingCentral RingCX for Zoho
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Extension stats

Users: 49
Version: 24.3.3.10 (Last updated: 2024-09-27)
Creation date: 2024-08-09
Risk impact: High risk impact
Risk likelihood: High risk likelihood
Manifest version: 3
Permissions:
  • background
  • notifications
  • storage
  • system.display
  • declarativeNetRequestWithHostAccess
Host permissions:
  • <all_urls>
Size: 9.71M

Ranking

# 84570 ▲ 937
Other rankings
#182 in customer keyword 5 ▲ 5 #299 in integration keyword 27 ▼ 4

Other platforms

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Extension summary

Analyze keywords

The RingCX for Zoho app provides seamless integration between Zoho CRM and your RingCX contact center.

It offers the following features:

Omnichannel customer engagement

  • Handle inbound voice calls, live chat interactions, and more directly from your account within Zoho
  • Give your agents a complete view of the customer journey so they can serve customers better

Tight integration with your Zoho CRM data

  • Quickly identify customers for personalized experiences
  • Easily create new tickets or update existing ones for faster after-contact work

Easy to deploy and use

  • Prebuilt integration to deploy in hours, not weeks
  • Use you browser on any platform (Windows®, Mac®), no software installation is needed

Extension safety

Risk impact

RingCentral RingCX for Zoho requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk likelihood

RingCentral RingCX for Zoho may not be trust-worthy. Avoid installing if possible unless you really trust this publisher.

Upgrade to see risk analysis details

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