Agent Desktop Chrome Extension

Provides a phone, records screen activity, shows alerts when the browser is minimized. Requires Agent Desktop Helper Application.
What is Agent Desktop Chrome Extension?
Agent Desktop Chrome Extension is the link between the Chrome browser and softphone app for Bright Pattern Contact Center. It offers screen recording, out-of-browser alerts, and ring-all-sound devices functionality.

Extension stats

Users: 80,000+
Rating: 3.65 (17)
Version: 2.3 (Last updated: 2024-04-09)
Creation date: 2019-04-22
Risk impact: Moderate risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 3
Permissions:
  • nativeMessaging
  • storage
Size: 16.11K
URLs: Website

Other platforms

Not available on Firefox
Not available on Edge
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Extension summary

This extension is the link between the Chrome browser and softphone app that is one of the phone options for Bright Pattern Contact Center. The app also provides screen recording, out-of-browser alerts and ring-all-sound devices functionality.

The Bright Pattern Contact Center is an end-to-end software as a service solution to manage customer communications over voice, chat, SMS, email and more, in context, while ensuring top quality and controlling the costs.

User reviews

Do its job well
by Pavel Karpovich, 2024-01-30

Hi Guys Since the new update of chrome i have picked up a few issue when login in on either agent desktop or the admin page Please contact me if you need more information
by Francois Rautenbach, 2016-09-22

Hello, I hope you're having a splendid day! I am currently seeking opportunities to expand my business operations by investing in extensions with a significant user base, beginning from 50,000 users and up. No matter if your extension has a modest user base or counts its users in the millions, I am interested and ready to negotiate a purchase. If you are in possession of such an extension and looking to turn it into a profit, please consider reaching out to me. We can discuss the price and proceed with a transparent and secure transaction through a trusted escrow service based in the United States. It's great that Google allows the transfer of extension ownership between accounts, so your Google account ownership will remain intact. If you have any needs, please contact us via the following contacts Whatsapp: +1 (248) 896‑8035 Telegram: t.me/harryysandersonn
by Abner Wirtz, 2024-06-05
View all user reviews

Extension safety

Risk impact

Agent Desktop Chrome Extension requires a few sensitive permissions. Exercise caution before installing.

Risk likelihood

Agent Desktop Chrome Extension is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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